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Why choose us?
All on the best network
The Telstra mobile network reaches 99.5% of the Australian population.
Fast, free delivery
Within 3 business days for metro areas and 5 business days for regional areas (subject to product availability).
Why choose us?
Be happy – or be refunded
Try us and if you're not satisfied, let us know within 30 days of connecting. We'll refund your first monthly fee plus any hardware repayment costs.
To complete your checkout, we may ask you to provide:
- Australian passport or driver licence
- Income details
- Employment details
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5G Home Internet
No lock-in contract
Try for just $1 for a month to make sure you love it, then $85 per month. If you leave within 24 months, simply return your modem in good working order within 21 days to avoid a $400 non-return fee.
More data than you'll need
Huge 1000GB of super-fast data. To give you an idea, the average Telstra 5G household uses less than half of 1000GB every month.
Plug and play
Easy set up. Quick access. Latest Telstra 5G Internet Modem 2 included for use. No appointments needed.
Try it, love it or cancel it
Try 5G Home Internet and if you’re not happy, let us know within 30 days of connecting and you can leave with no obligations. If you leave within 24 months, simply return your modem in good working order within 21 days to avoid a $400 non-return fee.
Choose internet with Telstra, bring home 50,000 points.
Enjoy more Wi-Fi speed, on more devices, in more corners of the home with the new Smart Modem 3, included for use with all new home internet plans. Plus, score 50,000 bonus Telstra points on eligible plans.
For new Telstra home internet customers only who take up a new Telstra Essential, Premium or Ultimate internet plan. Offer available for Telstra Plus members. Eligibility criteria apply. Points may take up to 14 days to land in your Telstra Plus account. Offer ends 12 May 2022. If you leave within 24 months, simply return your modem or pay a $200 non return fee.
Visit telstra.com/plus
Coming soon to our Upfront Internet Plans
The following are not available yet on Upfront plans but are coming soon:
Professional Install for expert help connecting you to the internet
Ultrafast speed add-ons for video streaming in Ultra-high definition and super-responsive gameplay.
Are you sure you want an additional service?
If you order an additional service, we’ll need to install a new line, which means you may incur additional fees and delays. Ordering an additional service also means there will be more than one service at this address.
Are you sure you want an additional service?
Ordering an additional service means that there will be more than one service at this address.
nbn speeds
The nbn network
The nbn network has different wholesale speed tiers for different levels of online activity and households. Our nbn plans are based on those speed tiers.
Which nbn speed is right for you?
Use this quick guide to help you work out which nbn speed tier best suits your home and lifestyle.
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25Mbps download
4Mbps uploadTypical speeds (7pm - 11pm)
Good for smaller households with low data demands
- Stream videos in Standard Definition (480p)
- Stream a single video in High Definition (1080p)
- Work and study online while others browse
Speeds experienced may be lower due to factors including in-home setup and wiring. An nbn service can never go faster than the maximum line speed at your premises, so for FTTN/B/C customers, we will confirm your maximum attainable speeds after connection. Standard Evening speeds are not available on Fixed Wireless. -
50Mbps download
17Mbps uploadTypical speeds (7pm - 11pm)
Great for medium households with moderate data demands
- Stream videos in High Definition (1080p) on two devices at once
- Responsive online gaming
- Work and study online while others browse
- Download and upload files
Speeds experienced may be lower due to factors including in-home setup and wiring. An nbn service can never go faster than the maximum line speed at your premises, so for FTTN/B/C customers, we will confirm your maximum attainable speeds after connection. Standard Plus Evening speeds are not available to most FTTN customers.
100Mbps download
17Mbps uploadTypical speeds (7pm - 11pm)
Best for larger households with high data demands
- Stream multiple videos in High Definition (1080p)
- Stream videos in Ultra High Definition (4K)
- Work and study online while others stream and game
- Download and upload files
Speeds experienced may be lower due to factors like your in-home set-up and wiring and will be confirmed post-connection for FTTN/B/C. Plan available to HFC, FTTP and some FTTN/B/C customers. 100Mbps typical download speeds not available to most FTTN customers.
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100Mbps download
17Mbps uploadTypical speeds (7pm - 11pm)
Best for larger households with high data demands
- Stream multiple videos in High Definition (1080p)
- Stream videos in Ultra High Definition (4K)
- Work and study online while others stream and game
- Download and upload files
Speeds experienced may be lower due to factors like your in-home set-up and wiring and will be confirmed post-connection for FTTN/B/C. Plan available to HFC, FTTP and some FTTN/B/C customers. These speeds are not available to most FTTN customers.
What is Mbps?
Mbps, or megabits per second is how fast data travels along a network.
The typical evening speed on any plan is measured in Mbps; eg "50Mbps typical evening speed". A higher Mbps means a faster connection; lower Mbps means a slower one.
Mbps is also a measure of the capacity of your internet. Each thing you do online - watching a video, playing a game, posting updates - reduces your capacity.
Faster Mbps speed means more capacity, which allows more people and devices to use your connection at once.
Unlimited data
All our plans include unlimited data, so you don’t have to worry about how much data you use.
- No data limits
- No excess data charges.
Why can’t I get this plan?
We only offer speeds that we’re sure your connection can achieve
The maximum speeds available at an address are dependant on the technology used to connect the premises to the nbn network. They will be the same no matter who you buy an internet plan from.
This may be due to one of 2 reasons:
- The technology at your address is unable to support the speeds included in this plan – so you’d be paying for speeds that you can’t achieve. We only offer you plans based on the maximum upload and download speeds allowable.
- At some addresses, we’re unable to estimate the maximum speeds available until you’re on your new plan (particularly if you’re a new customer). Before then, we can’t be sure that the nbn connection at your address can achieve this plan’s speeds. We do this to ensure you don’t pay for speeds you can’t achieve.
Once you’re connected, if we determine that your technology can support this plan’s speeds, we’ll let you know.
Your maximum speeds
The speeds you experience may be lower than the estimated maximum speed ranges for your address, particularly during busy periods, and can be impacted by things like your own setup and wiring. We’ll use the latest information when you’re on your new plan to confirm the maximum speeds at your address.
When choosing a plan, you’ll see how the maximum speeds at your address relate to your plan options. This is important because you will not be able to experience the typical or maximum speeds of a plan if the speed available at your address are lower.
Additional nbn services
The maximum available speeds at your address shown are for your existing line only. If you need an additional line/service, we’ll let you know the maximum speeds of the additional line once it’s connected.
Do I need an additional service?
Most customers only need one service at their address. Having an additional nbn service at your address means you’ll have to pay for an additional nbn plan and install a new modem.
If there are no additional available nbn lines at your address, we may need to install a new one, which may increase the time to complete your order, and there may be set-up costs.
Each nbn line at your address could have different maximum speeds. We’ll ask at checkout about additional nbn services.
Your maximum speeds
When choosing a plan, you’ll see how the maximum speeds at your address relate to your plan options. This is important because you will not be able to experience the typical or maximum speeds of a plan if the speed available at your address are lower.
Additional nbn services
The maximum available speeds at your address shown are for your existing line only. If you need an additional line/service, we’ll let you know the maximum speeds of the additional line once it’s connected.
Do I need an additional service?
Most customers only need one service at their address. Having an additional nbn service at your address means you’ll have to pay for an additional nbn plan and install a new modem.
If there are no additional available nbn lines at your address, we may need to install a new one, which may increase the time to complete your order, and there may be set-up costs.
Each nbn line at your address could have different maximum speeds. We’ll ask at checkout about additional nbn services.
Speeds at your address
At some addresses, we’re unable estimate speeds until you’re on your new plan.
When you’re on your new plan, we’ll check the maximum speeds at your address. If they’re below the maximum speed of the plan you’ve chosen, we will advise you of the options available to you which may include:
- Remaining on your current plan;
- Moving to a lower priced plan (if one is available);
- Cancelling your plan at no cost (not available to upgrading customers).
If your options include changing or cancelling your plan, you’ll receive a proportionate refund for the period you didn’t receive the full benefit of your chosen plan.
Telstra Smart Modem, with 4G network backup.
Get advanced speed, range and reliability plus 4G mobile network backup if your nbn connection goes down. 4G coverage required. 4G speeds capped at 25Mbps downloads and 5Mbps uploads. Actual speeds may be lower.
Temporary pause on new nbn HFC connections
Due to an industry-wide hardware shortage, nbn co can't currently process nbn Hybrid Fibre Co-axial (HFC) orders for addresses that haven't had nbn HFC before. We'll let you know as soon as nbn co starts accepting these orders again.
Meanwhile you can still connect with Telstra on Cable, ADSL or Mobile Broadband, then switch to nbn HFC when it's available.
If the ADSL or Cable connection at your address has already been disconnected, you’ll still be able to connect to nbn HFC. To do this, call 1300 112 376 between 9am and 5pm Monday to Friday.
Temporary pause on new nbn HFC connections
Due to an industry-wide hardware shortage, nbn co can't currently process nbn Hybrid Fibre Co-axial (HFC) orders for addresses that haven't had nbn HFC before. We'll let you know as soon as nbn co starts accepting these orders again.
Meanwhile you can still connect with Telstra on Cable, ADSL or Mobile Broadband, then switch to nbn HFC when it's available.
What are high speeds for?
They’re designed for busy homes that demand more from their internet connection. You can take up a speed add on when you're on our Premium plan, via the Upfront Internet Plan Ultimate on FTTP and selected HFC connections. To confirm if you can get Superfast or Ultrafast speeds, check your address.
Super savings on Superfast and Ultrafast add-ons.
Get $30/mth off our Superfast or Ultrafast speed add-ons for 6 months when you add to our Premium internet plan with unlimited data. Eligible customers only.
Plus, get another $10/mth off for 6 months thanks to our unlimited data nbn offer! That’s a solid $40/mth off for the first 6 months. Just choose your speed add-on:
- Add on Superfast and pay just $100/mth for 6 months. $140/mth afterwards*.
- Add on Ultrafast and pay just $140/mth for 6 months. $180/mth afterwards**.
*Superfast add-on offer: Min cost for new customers is $316 if you cancel after 1 mth (incl. $216 modem, $10 Premium plan credit and $30 Superfast add-on credit). If you leave within 24 mths pay out the modem pro rata ($9/mth for each month remaining in the initial 24 months). Credit applied by the second bill. Until 31 July 2021.
**Ultrafast add-on offer: Min cost for new customers is $356 if you cancel after 1 mth (incl. $216 modem, $10 Premium plan credit and $30 Ultrafast add-on credit). If you leave within 24 mths pay out the modem pro rata ($9/mth for each month remaining in the initial 24 months). Credit applied by the second bill. Until 31 July 2021.
How to add Telstra TV, Foxtel and more in checkout
Customise your nbn plan with your favourite entertainment:
- Choose your plan and go to checkout
- Select the add-on card with the entertainment you want
- Follow the prompts and complete checkout
We'll add it to your Telstra bill and send you any hardware you need.
Or if you'd prefer something ready-made, check out our great value entertainment + nbn packages.
nbn connection types explained
Your nbn connection type plays a big role in determining the speeds you can get, and which nbn plans you can choose.
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FTTP technology runs an optic fibre line from the nearest available fibre node directly to your premises.
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FTTN technology runs an optic fibre line from the nearest available fibre node in your street, or a nearby street with a final stretch of copper to your wall socket inside your premises.
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Optical Fibre leading to a small node in the telecommunications pit or mounted to the pole outside your premises. From the node, a copper telephone cable delivers the service to the wall socket inside your premises.
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HFC technology runs an optical fibre line from the nearest available fibre node to your street. From here, a coaxial cable runs to your wall socket.
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FTTB technology runs an optic fibre line from the nearest available fibre node to your building’s communications room. From here, a copper line runs to your wall socket.
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FW technology starts at a Wireless tower. The tower sends the signal to a fixed antenna on your roof, which continues through internal wiring to your wall socket.
The Home Internet satisfaction guarantee
30 days of happy - or a refund
We’re making the home internet experience better and backing it with a satisfaction guarantee. If you’re not happy, let us know within 30 days of connecting and you can leave with no obligations.
We’ll refund your first monthly plan fee and any hardware repayment costs.
Who's eligible?
The Home Internet satisfaction guarantee applies to new Telstra nbn customers and Telstra customers switching to the Home Internet with us for the first time.
Changing your broadband plan
Existing Telstra customers can change plans up to once a month. It's easy:
- Check your address
This tells you what type of plan you can change to. If your address is nbn-ready, you can switch over to the nbn at the same time
- Choose a new plan
Choose the data and speed you need. All plans are month-to-month and nbn-ready
- Sign in to checkout
Follow the prompts to complete your move. We'll do the rest.
Standard Speed
25Mbps download
4Mbps upload
Typical speeds (7pm - 11pm)
Good for smaller households with low data demands
- Stream videos in Standard Definition (480p)
- Stream a single video in High Definition (1080p)
- Work and study online while others browse
Standard Plus Speed
50Mbps download
17Mbps upload
Typical speeds (7pm - 11pm)
Great for medium households with moderate data demands
- Stream videos in High Definition (1080p) on two devices at once
- Responsive online gaming
- Work and study online while others browse
- Download and upload files
Speeds experienced may be lower due to factors including in-home setup and wiring. An nbn service can never go faster than the maximum line speed at your premises, so for FTTN/B/C customers, we will confirm your maximum attainable speeds after connection. Standard Plus Evening speeds are not available to most FTTN customers.
Premium Speed + speed add-ons
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100Mbps download
17Mbps uploadTypical speeds (7pm - 11pm)
Best for larger households with high data demands
- Stream multiple videos in High Definition (1080p)
- Stream videos in Ultra High Definition (4K)
- Work and study online while others stream and game
- Download and upload files
Speeds experienced may be lower due to factors like your in-home set-up and wiring and will be confirmed post-connection for FTTN/B/C. Plan available to HFC, FTTP and some FTTN/B/C customers. 100Mbps typical download speeds not available to most FTTN customers.
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250Mbps download
22Mbps uploadTypical speeds (7pm - 11pm)
Ideal for busy households with very high data demands
- Stream multiple videos in Ultra High Definition (4K)
- Stream videos in High Definition (1080p)
- Seriously responsive gaming
- Work and study online while others stream and game
- Smooth video calling
- Download and upload files
Speeds experienced may be lower due to factors including in-home setup and wiring. Superfast speed is available to FTTP and most HFC customers. -
700Mbps download
40Mbps uploadTypical speeds (7pm - 11pm)
Optimal for busy households with extreme data demands
- Stream videos in amazing 8K resolution
- Stream multiple videos in High Definition (1080p)
- Seriously responsive gaming with live streaming
- Work and study online while others stream and game
- Ultra smooth video calling
- Download and upload large files on multiple devices
Speeds experienced may be lower due to factors including in-home setup and wiring. Ultrafast speed is available to FTTP and some HFC customers.
Premium Speed
100Mbps download
17Mbps upload
Typical speeds (7pm - 11pm)
Best for larger households with high data demands
- Stream multiple videos in High Definition (1080p)
- Stream videos in Ultra High Definition (4K)
- Work and study online while others stream and game
- Download and upload files
Speeds experienced may be lower due to factors like your in-home set-up and wiring and will be confirmed post-connection for FTTN/B/C. Plan available to HFC, FTTP and some FTTN/B/C customers. 100Mbps typical download speeds not available to most FTTN customers.
Superfast Speed
250Mbps download
22Mbps upload
Typical speeds (7pm - 11pm)
Ideal for busy households with very high data demands
- Stream multiple videos in Ultra High Definition (4K)
- Stream videos in High Definition (1080p)
- Seriously responsive gaming
- Work and study online while others stream and game
- Smooth video calling
- Download and upload files
Ultrafast Speed
700Mbps download
40Mbps upload
Typical speeds (7pm - 11pm)
Optimal for busy households with extreme data demands
- Stream videos in amazing 8K resolution
- Stream multiple videos in High Definition (1080p)
- Seriously responsive gaming with live streaming
- Work and study online while others stream and game
- Ultra smooth video calling
- Download and upload large files on multiple devices
Superfast Speed
250Mbps download
22Mbps upload
Typical speeds (7pm - 11pm)
Ideal for busy households with very high data demands
- Stream multiple videos in Ultra High Definition (4K)
- Stream videos in High Definition (1080p)
- Seriously responsive gaming
- Work and study online while others stream and game
- Smooth video calling
- Download and upload files
Speed add-ons
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700Mbps download
40Mbps uploadTypical speeds (7pm - 11pm)
Optimal for busy households with extreme data demands
- Stream videos in amazing 8K resolution
- Stream multiple videos in High Definition (1080p)
- Seriously responsive gaming with live streaming
- Work and study online while others stream and game
- Ultra smooth video calling
- Download and upload large files on multiple devices
Speeds experienced may be lower due to factors including in-home setup and wiring. Ultrafast speed is available to FTTP and some HFC customers. -
700Mbps download
40Mbps uploadTypical speeds (7pm - 11pm)
Optimal for busy households with extreme data demands
- Stream videos in amazing 8K resolution
- Stream multiple videos in High Definition (1080p)
- Seriously responsive gaming with live streaming
- Work and study online while others stream and game
- Ultra smooth video calling
- Download and upload large files on multiple devices
Speeds experienced may be lower due to factors including in-home setup and wiring. Ultrafast speed is available to FTTP and some HFC customers.
Speed tiers
The nbn network
The nbn network has different wholesale speed tiers for different levels of online activity and households. Our nbn plans are based on those speed tiers.
Speed add-ons
Superfast and Ultrafast speed add-ons are for big and busy households; where everyone is video streaming, gaming and working online.
They’re available to households on FTTP connections and selected nbn HFC connections only. Check your address to find out if you can get Superfast or Ultrafast.
Which nbn speed tier is right for you?
Use this quick guide to help you work out which nbn speed tier best suits your home and lifestyle.
-
25Mbps download
4Mbps uploadTypical speeds (7pm - 11pm)
Good for smaller households with low data demands
- Stream videos in Standard Definition (480p)
- Stream a single video in High Definition (1080p)
- Work and study online while others browse
Speeds experienced may be lower due to factors including in-home setup and wiring. An nbn service can never go faster than the maximum line speed at your premises, so for FTTN/B/C customers, we will confirm your maximum attainable speeds after connection. Standard Evening speeds are not available on Fixed Wireless. -
50Mbps download
17Mbps uploadTypical speeds (7pm - 11pm)
Great for medium households with moderate data demands
- Stream videos in High Definition (1080p) on two devices at once
- Responsive online gaming
- Work and study online while others browse
- Download and upload files
Speeds experienced may be lower due to factors including in-home setup and wiring. An nbn service can never go faster than the maximum line speed at your premises, so for FTTN/B/C customers, we will confirm your maximum attainable speeds after connection. Standard Plus Evening speeds are not available to most FTTN customers.
-
100Mbps download
17Mbps uploadTypical speeds (7pm - 11pm)
Best for larger households with high data demands
- Stream multiple videos in High Definition (1080p)
- Stream videos in Ultra High Definition (4K)
- Work and study online while others stream and game
- Download and upload files
Speeds experienced may be lower due to factors like your in-home set-up and wiring and will be confirmed post-connection for FTTN/B/C. Plan available to HFC, FTTP and some FTTN/B/C customers. 100Mbps typical download speeds not available to most FTTN customers.
-
250Mbps download
22Mbps uploadTypical speeds (7pm - 11pm)
Ideal for busy households with very high data demands
- Stream multiple videos in Ultra High Definition (4K)
- Stream videos in High Definition (1080p)
- Seriously responsive gaming
- Work and study online while others stream and game
- Smooth video calling
- Download and upload files
Speeds experienced may be lower due to factors including in-home setup and wiring. Superfast speed is available to FTTP and most HFC customers. -
700Mbps download
40Mbps uploadTypical speeds (7pm - 11pm)
Optimal for busy households with extreme data demands
- Stream videos in amazing 8K resolution
- Stream multiple videos in High Definition (1080p)
- Seriously responsive gaming with live streaming
- Work and study online while others stream and game
- Ultra smooth video calling
- Download and upload large files on multiple devices
Speeds experienced may be lower due to factors including in-home setup and wiring. Ultrafast speed is available to FTTP and some HFC customers.
Other connections
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Cable broadband uses coaxial cable to deliver internet and pay TV services to your home. Cable broadband is generally faster than ADSL.
ADSL uses your copper phone line to deliver internet alongside your phone service. ADSL speeds vary depending on your distance from the exchange.
We test your actual speeds once you're connected.
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A mobile broadband device is a great option for homes where other connections arent available. Because they're portable they offer internet at home and on the go, with 4G and 5G speeds comparable to cable broadband.
What is Mbps?
Mbps, or megabits per second is how fast data travels along a network.
The typical evening speed on any plan is measured in Mbps; eg "50Mbps typical evening speed". A higher Mbps means a faster connection; lower Mbps means a slower one.
Mbps is also a measure of the capacity of your internet. Each thing you do online - watching a video, playing a game, posting updates - reduces your capacity.
Faster Mbps speed means more capacity, which allows more people and devices to use your connection at once.
Superfast and Ultrafast add-ons
Your address is eligible for our speed add-ons, which can only be added on to the Premium Speed plan.
Upgrade to Superfast speed for 4K Ultra HD and HD video streaming on multiple devices, or Ultrafast speed for amazing 8K Ultra HD video streaming and multiple other devices streaming HD.
Enjoy month-to-month freedom
Both speed add-ons are month-to-month, so you can cancel anytime. If you leave within 24 months, simply pay out your modem.
Eligible connection types
Households on an nbn FTTP connection can add on Superfast or Ultrafast to the Premium Speed plan. Most households on an nbn HFC connection can add on Superfast, while some can add on Ultrafast. Other tech types are not eligible for speed add-ons.
Telstra Plus. Get rewarded just for being with us.
Enjoy exciting benefits and earn points towards rewards every time you make an eligible payment on your services. Plus there's no joining fee.
Earn points
Earn 10 points per $1 on your eligible payments. Take up special member offers to earn extra bonus points.
Redeem points
Redeem your Telstra Plus Points for discounts on devices, accessories and more at the Rewards Store.
Enjoy benefits
Enjoy exciting membership benefits like discounted movie and sports screenings, exclusive member pre-sales to online concerts and arts, plus more
Telstra Plus. Get rewarded just for being with us.
Enjoy exciting benefits and earn points towards rewards every time you make an eligible payment on your services. Plus there's no joining fee.
Earn points
Earn 10 points per $1 on your eligible payments. Take up special member offers to earn extra bonus points.
Redeem points
Redeem your Telstra Plus Points for discounts on devices, accessories and more at the Rewards Store.
Enjoy benefits
Enjoy exciting membership benefits like discounted movie and sports screenings, exclusive member pre-sales to online concerts and arts, plus more
My Telstra makes it easy
My Telstra is the easy way to manage your home internet account. Download the app onto your phone and you can pay bills, add extras like boosters or entertainment, change your plan, update your details, get help when you need it and so much more.
Explore My Telstra
My Telstra makes it easy
My Telstra is the easy way to manage your home internet account. Download the app onto your phone and you can pay bills, add extras like boosters or entertainment, change your plan, update your details, get help when you need it and so much more.
Broadband Protect
Telstra Broadband Protect is the easy way to help keep your family safe online. It works on any device connected to your Telstra home internet, and it’s included in the monthly price while you stay connected on our new internet plans (or any other eligible plan).
Network protection
Your security starts with safer broadband with Network Protection. Network Protection helps protect every device connected to your Telstra home internet from websites hosting known malware, malicious content, scams and viruses.
When we complete your order, Network Protection is automatically enabled so there’s no need for software downloads or installation.
Parental controls and homework time
With one simple setting, you can help protect everyone connected to your Telstra home internet service from known inappropriate sites and content (including visitors using your home Wi-Fi on their own devices). Set internet access times to help manage when the kids can go online in the home, and use Homework Time to restrict social networking and online gaming while they study.
Telstra Smart Modem for new customers
Speed
Enjoy faster speeds, on more devices with the latest Wi-fi 6 technology. The Wi-Fi speed of our Smart Modem 3 is on average 60% faster than our previous modem.
Strength
The Smart Modem 3 is our most powerful modem yet. It’s next-generation tech gives you a stronger Wi-Fi signal in more corners of the home.
Smart
The Smart Modem 3 has a built-in 4G SIM, so if there is an outage, it can switch to our 4G mobile network in minutes.
Support
Our modem’s SmartFix feature can automatically detect and resolve internet connection issues remotely, without you having to do a thing.
Sustainability
The Smart Modem 3 is more eco-friendly. It’s made with more than 80% recycled plastics and its packaging is 100% recyclable.
Security
The Wi-Fi 6 technology in our Smart Modem 3 delivers major security enhancements to help keep your information secure online. Automatic software updates also help to ensure security protocols are kept up-to-date.
Product Specifications
| Wi-Fi | 802.11ax Dual Band Concurrent Wi-Fi 4x4 2.4 Ghz, 4x4 5 Ghz |
|---|---|
| LTE-Backup | Yes - Voice & Data |
| Voice | 2 x FXS ports |
| Capability | Bandsteering Automatic Channel Selection WPS Wi-Fi Dr enabled |
| Ports | 1 x USB 2.0 1 x Gigabit WAN 4 x Gigabit LAN |
| Security | WPA3 |
| Mesh | Compatible with Smart Wi-Fi Booster 3 |
Telstra Smart Modem 3 specifications and setup
Easy setup
- Connect Smart Modem 3 to your nbn or Velocity connection box.
- Plug Smart Modem 3 into a power outlet. The modem front light will show green.
- Connect devices to the modem via Wi-Fi or ethernet cable for a wired connection.
- Got a phone? Connect your existing phone cable straight into the modem. And that’s it!
For more detailed instructions visit our Telstra Smart Modem setup page
| Wi-Fi | 802.11ax Dual Band Concurrent Wi-Fi 4x4 2.4ghz, 4x4 5ghz |
|---|---|
| LTE-Backup | Yes – Voice & Data |
| Voice | 2x FXS ports |
| Capability | Bandsteering Automatic Channel Selection WPS Wi-Fi Dr enabled |
| Ports | 1 x USB 2.0 1 x Gigabit WAN 4 x Gigabit LAN |
| Security | WPA3 |
| Mesh | Compatible with Smart Wi-Fi Booster 3 |
Telstra Smart Modem 3 specifications and setup
Easy setup
- Connect Smart Modem 3 to your nbn or Velocity connection box.
- Plug Smart Modem 3 into a power outlet. The modem front light will show green.
- Connect devices to the modem via Wi-Fi or ethernet cable for a wired connection.
- Got a phone? Connect your existing phone cable straight into the modem. And that’s it!
For more detailed instructions visit our Telstra Smart Modem setup page
| Wi-Fi | 802.11ax Dual Band Concurrent Wi-Fi 4x4 2.4ghz, 4x4 5ghz |
|---|---|
| LTE-Backup | Yes – Voice & Data |
| Voice | 2x FXS ports |
| Capability | Bandsteering Automatic Channel Selection WPS Wi-Fi Dr enabled |
| Ports | 1 x USB 2.0 1 x Gigabit WAN 4 x Gigabit LAN |
| Security | WPA3 |
| Mesh | Compatible with Smart Wi-Fi Booster 3 |
What is Wi-Fi 6?
Wi-Fi 6 is the next generation of Wi-Fi. It delivers faster Wi-Fi speeds and better Wi-Fi coverage. Wi-Fi 6 also accommodates many more devices at once - from Ultra HD TVs and gaming consoles to smart appliances – up to 12 devices on the same Wi-Fi network.
The new Telstra Smart Modem 3 is Wi-Fi 6 Certified. This means it has passed rigorous testing to meet internationally recognised standards for interoperability, security, and application specific protocols.
What is Wi-Fi 6?
Wi-Fi 6 is the next generation of Wi-Fi. It delivers faster Wi-Fi speeds and better Wi-Fi coverage. Wi-Fi 6 also accommodates many more devices at once - from Ultra HD TVs and gaming consoles to smart appliances – up to 12 devices on the same Wi-Fi network.
The new Telstra Smart Modem 3 is Wi-Fi 6 Certified. This means it has passed rigorous testing to meet internationally recognised standards for interoperability, security, and application specific protocols.
Phone line plus unlimited standard Australian mobile calls
Phone service + unlimited standard Australian mobile calls
Get a home phone landline at no extra cost plus unlimited calls to Australian mobiles and standard lines.
Plan call rates
- Call connection fee included
- Local calls included
- National calls to fixed line numbers included
- Calls to standard Australian mobiles included
Calls to 13 numbers
Unlimited calls to 13 numbers included
Directory Assistance
Unlimited free calls included to 1223, 1234 and 12456. Directory Assistance Assisted Connection will remain PAYG at $1.50 per call with fees accepted in real time on the call (free for customers who use Disability Help Line (DAH) on: 12551).
No $99 connection fee
We waive the $99 connection fee. If you're an existing customer changing your plan or switching to the nbn network, you won’t need to pay a connection fee.
International Calls
-
Afghanistan
- Call connection fee: $0.55
- Landline per min: $1.95
- Mobile per min: $1.95
Alaska
- Call connection fee: $0.55
- Landline per min: $0.02
- Mobile per min: $0.02
Albania
- Call connection fee: $0.55
- Landline per min: $1.20
- Mobile per min: $1.20
Algeria
- Call connection fee: $0.55
- Landline per min: $1.95
- Mobile per min: $1.95
American Samoa
- Call connection fee: $0.55
- Landline per min: $1.95
- Mobile per min: $1.95
Andorra
- Call connection fee: $0.55
- Landline per min: $0.80
- Mobile per min: $0.80
Angola
- Call connection fee: $0.55
- Landline per min: $1.80
- Mobile per min: $1.80
Anguilla
- Call connection fee: $0.55
- Landline per min: $1.95
- Mobile per min: $1.95
Antarctica
- Call connection fee: $0.55
- Landline per min: $0.65
- Mobile per min: $0.65
Antigua and Barbuda
- Call connection fee: $0.55
- Landline per min: $1.35
- Mobile per min: $1.35
Argentina
- Call connection fee: $0.55
- Landline per min: $0.03
- Mobile per min: $0.30
Armenia
- Call connection fee: $0.55
- Landline per min: $1.55
- Mobile per min: $1.55
Aruba
- Call connection fee: $0.55
- Landline per min: $1.35
- Mobile per min:$1.35
Ascension Island
- Call connection fee: $0.55
- Landline per min: $1.60
- Mobile per min: $1.60
Austria
- Call connection fee: $0.55
- Landline per min: $0.30
- Mobile per min: $0.45
Azerbaijan
- Call connection fee: $0.55
- Landline per min: $1.55
- Mobile per min: $1.55
Bahamas
- Call connection fee: $0.55
- Landline per min: $0.85
- Mobile per min: $0.85
Bahrain
- Call connection fee: $0.55
- Landline per min: $1.50
- Mobile per min: $1.50
Bangladesh
- Call connection fee: $0.55
- Landline per min: $0.05
- Mobile per min: $0.05
Barbados
- Call connection fee: $0.55
- Landline per min: $1.40
- Mobile per min: $1.40
Belarus
- Call connection fee: $0.55
- Landline per min: $1.20
- Mobile per min: $1.20
Belgium
- Call connection fee: $0.55
- Landline per min: $0.05
- Mobile per min: $0.30
Belize
- Call connection fee: $0.55
- Landline per min: $1.40
- Mobile per min: $1.40
Benin
- Call connection fee: $0.55
- Landline per min: $1.90
- Mobile per min: $1.90
Bermuda
- Call connection fee: $0.55
- Landline per min: $1.20
- Mobile per min: $1.20
Bhutan
- Call connection fee: $0.55
- Landline per min: $1.70
- Mobile per min: $1.70
Bolivia, Plurinational State of
- Call connection fee: $0.55
- Landline per min: $1.40
- Mobile per min: $1.40
Bosnia and Herzegovina
- Call connection fee: $0.55
- Landline per min: $0.20
- Mobile per min: $0.35
Botswana
- Call connection fee: $0.55
- Landline per min: $1.60
- Mobile per min: $1.60
Brazil
- Call connection fee: $0.55
- Landline per min: $0.05
- Mobile per min: $0.30
British Indian Ocean Territory
- Call connection fee: $0.55
- Landline per min: $1.90
- Mobile per min: $1.90
Brunei Darussalam
- Call connection fee: $0.55
- Landline per min: $1.05
- Mobile per min: $1.05
Bulgaria
- Call connection fee: $0.55
- Landline per min: $1.35
- Mobile per min: $1.35
Burkina Faso
- Call connection fee: $0.55
- Landline per min:$1.90
- Mobile per min: $1.90
Burundi
- Call connection fee: $0.55
- Landline per min: $1.90
- Mobile per min: $1.90
Cabo Verde
- Call connection fee: $0.55
- Landline per min: $1.90
- Mobile per min: $1.90
Cambodia
- Call connection fee: $0.55
- Landline per min: $0.20
- Mobile per min: $0.20
Cameroon
- Call connection fee: $0.55
- Landline per min: $1.95
- Mobile per min: $1.95
Canada
- Call connection fee: $0.55
- Landline per min: $0.01
- Mobile per min: $0.01
Cayman Islands
- Call connection fee: $0.55
- Landline per min: $1.35
- Mobile per min: $1.35
Central African Republic
- Call connection fee: $0.55
- Landline per min: $1.90
- Mobile per min: $1.90
Chad
- Call connection fee: $0.55
- Landline per min: $1.95
- Mobile per min: $1.95
Chile
- Call connection fee: $0.55
- Landline per min: $0.05
- Mobile per min: $0.30
China
- Call connection fee: $0.55
- Landline per min: $0.02
- Mobile per min: $0.02
Colombia
- Call connection fee: $0.55
- Landline per min: $1.40
- Mobile per min: $1.40
Comoros
- Call connection fee: $0.55
- Landline per min: $1.50
- Mobile per min: $1.50
Congo
- Call connection fee: $0.55
- Landline per min: $1.90
- Mobile per min: $1.90
Congo,the Democratic Republic of the
- Call connection fee: $0.55
- Landline per min: $1.95
- Mobile per min: $1.95
Cook Islands
- Call connection fee: $0.55
- Landline per min: $1.35
- Mobile per min: $1.35
Costa Rica
- Call connection fee: $0.55
- Landline per min: $1.60
- Mobile per min: $1.60
Côte d'Ivoire
- Call connection fee: $0.55
- Landline per min: $1.90
- Mobile per min: $1.90
Croatia
- Call connection fee: $0.55
- Landline per min: $0.40
- Mobile per min: $1.00
Cuba
- Call connection fee: $0.55
- Landline per min: $1.15
- Mobile per min: $1.15
Cyprus
- Call connection fee: $0.55
- Landline per min: $0.05
- Mobile per min: $0.05
Czechia
- Call connection fee: $0.55
- Landline per min: $0.10
- Mobile per min: $0.30
Denmark
- Call connection fee: $0.55
- Landline per min: $0.05
- Mobile per min: $0.30
Djibouti
- Call connection fee: $0.55
- Landline per min: $1.95
- Mobile per min: $1.95
Dominica
- Call connection fee: $0.55
- Landline per min: $1.15
- Mobile per min: $1.15
Dominican Republic
- Call connection fee: $0.55
- Landline per min: $0.85
- Mobile per min: $0.85
-
Ecuador
- Call connection fee: $0.55
- Landline per min: $1.40
- Mobile per min: $1.40
Egypt
- Call connection fee: $0.55
- Landline per min: $0.15
- Mobile per min: $0.15
El Salvador
- Call connection fee: $0.55
- Landline per min: $1.35
- Mobile per min: $1.35
Equatorial Guinea
- Call connection fee: $0.55
- Landline per min: $1.95
- Mobile per min: $1.95
Eritrea
- Call connection fee: $0.55
- Landline per min: $1.95
- Mobile per min: $1.95
Estonia
- Call connection fee: $0.55
- Landline per min: $0.20
- Mobile per min: $0.20
Ethiopia
- Call connection fee: $0.55
- Landline per min: $1.95
- Mobile per min: $1.95
Falkland Islands
(Malvinas)- Call connection fee: $0.55
- Landline per min: $1.40
- Mobile per min: $1.40
Faroe Islands
- Call connection fee: $0.55
- Landline per min: $1.25
- Mobile per min: $1.25
Fiji
- Call connection fee: $0.55
- Landline per min: $0.30
- Mobile per min: $0.30
Finland
- Call connection fee: $0.55
- Landline per min: $0.65
- Mobile per min: $0.90
France
- Call connection fee: $0.55
- Landline per min: $0.03
- Mobile per min: $0.20
French Guiana
- Call connection fee: $0.55
- Landline per min: $1.40
- Mobile per min: $1.40
French Polynesia
- Call connection fee: $0.55
- Landline per min: $1.00
- Mobile per min: $1.00
Gabon
- Call connection fee: $0.55
- Landline per min: $1.90
- Mobile per min: $1.90
Gambia
- Call connection fee: $0.55
- Landline per min: $1.90
- Mobile per min: $1.90
Georgia
- Call connection fee: $0.55
- Landline per min: $1.55
- Mobile per min: $1.55
Germany
- Call connection fee: $0.55
- Landline per min: $0.05
- Mobile per min: $0.25
Ghana
- Call connection fee: $0.55
- Landline per min: $0.20
- Mobile per min: $0.20
Gibraltar
- Call connection fee: $0.55
- Landline per min: $1.20
- Mobile per min: $1.20
Greece
- Call connection fee: $0.55
- Landline per min: $0.03
- Mobile per min: $0.20
Greenland
- Call connection fee: $0.55
- Landline per min: $1.25
- Mobile per min: $1.25
Grenada
- Call connection fee: $0.55
- Landline per min: $1.40
- Mobile per min: $1.40
Guadeloupe
- Call connection fee: $0.55
- Landline per min: $1.25
- Mobile per min: $1.25
Guam
- Call connection fee: $0.55
- Landline per min: $0.75
- Mobile per min: $0.75
Guantanamo Bay
- Call connection fee: $0.55
- Landline per min: $1.60
- Mobile per min: $1.60
Guatemala
- Call connection fee: $0.55
- Landline per min: $1.40
- Mobile per min: $1.40
Guinea
- Call connection fee: $0.55
- Landline per min: $1.90
- Mobile per min: $1.90
Guinea-Bissau
- Call connection fee: $0.55
- Landline per min: $1.95
- Mobile per min: $1.95
Guyana
- Call connection fee: $0.55
- Landline per min: $1.50
- Mobile per min: $1.50
Haiti
- Call connection fee: $0.55
- Landline per min: $1.80
- Mobile per min: $1.80
Holy See
(Vatican City State)- Call connection fee: $0.55
- Landline per min: $0.40
- Mobile per min: $0.40
Honduras
- Call connection fee: $0.55
- Landline per min: $1.40
- Mobile per min: $1.40
Hong Kong
- Call connection fee: $0.55
- Landline per min: $0.02
- Mobile per min: $0.02
Hungary
- Call connection fee: $0.55
- Landline per min: $0.05
- Mobile per min: $0.25
-
Iceland
- Call connection fee: $0.55
- Landline per min: $1.00
- Mobile per min: $1.00
India
- Call connection fee: $0.55
- Landline per min: $0.03
- Mobile per min: $0.03
Indonesia
- Call connection fee: $0.55
- Landline per min: $0.10
- Mobile per min: $0.10
Inmarsat Aero
- Call connection fee: NA
- Landline per min: $10.99
- Mobile per min: $10.99
Inmarsat B
- Call connection fee: NA
- Landline per min: $5.99
- Mobile per min: $5.99
Inmarsat B-HSD
- Call connection fee: NA
- Landline per min: $19.99
- Mobile per min: $19.99
Inmarsat GAN ISDN
- Call connection fee: NA
- Landline per min: $14.99
- Mobile per min: $14.99
Inmarsat M
- Call connection fee: NA
- Landline per min: $3.99
- Mobile per min: $3.99
Inmarsat Mini M
- Call connection fee: NA
- Landline per min: $3.49
- Mobile per min: $3.49
Iran, Islamic
Republic of- Call connection fee: $0.55
- Landline per min: $0.15
- Mobile per min: $0.15
Iraq
- Call connection fee: $0.55
- Landline per min: $0.20
- Mobile per min: $0.20
Ireland
- Call connection fee: $0.55
- Landline per min: $0.03
- Mobile per min: $0.25
Iridium
- Call connection fee: NA
- Landline per min: $4.85
- Mobile per min: $4.85
Israel
- Call connection fee: $0.55
- Landline per min: $0.03
- Mobile per min: $0.15
Italy
- Call connection fee: $0.55
- Landline per min: $0.03
- Mobile per min: $0.25
Jamaica
- Call connection fee: $0.55
- Landline per min: $1.35
- Mobile per min: $1.35
Japan
- Call connection fee: $0.55
- Landline per min: $0.03
- Mobile per min: $0.15
Jordan
- Call connection fee: $0.55
- Landline per min: $0.20
- Mobile per min: $0.20
Kazakhstan
- Call connection fee: $0.55
- Landline per min: $1.55
- Mobile per min: $1.55
Kenya
- Call connection fee: $0.55
- Landline per min: $0.25
- Mobile per min: $0.25
Kiribati
- Call connection fee: $0.55
- Landline per min: $1.95
- Mobile per min: $1.95
Korea, Democratic
People's Republic of- Call connection fee: $0.55
- Landline per min: $1.60
- Mobile per min: $1.60
Korea, Republic of
- Call connection fee: $0.55
- Landline per min: $0.03
- Mobile per min: $0.05
Kuwait
- Call connection fee: $0.55
- Landline per min: $1.40
- Mobile per min: $1.40
Kyrgyzstan
- Call connection fee: $0.55
- Landline per min: $1.55
- Mobile per min: $1.55
Lao People's
Democratic Republic- Call connection fee: $0.55
- Landline per min: $0.20
- Mobile per min: $0.20
Latvia
- Call connection fee: $0.55
- Landline per min: $1.15
- Mobile per min: $1.15
Lebanon
- Call connection fee: $0.55
- Landline per min: $0.10
- Mobile per min: $0.35
Lesotho
- Call connection fee: $0.55
- Landline per min: $1.35
- Mobile per min: $1.35
Liberia
- Call connection fee: $0.55
- Landline per min: $1.95
- Mobile per min: $1.95
Libya
- Call connection fee: $0.55
- Landline per min: $1.60
- Mobile per min: $1.60
Liechtenstein
- Call connection fee: $0.55
- Landline per min: $0.60
- Mobile per min: $0.60
Lithuania
- Call connection fee: $0.55
- Landline per min: $0.20
- Mobile per min: $0.20
Luxembourg
- Call connection fee: $0.55
- Landline per min: $0.75
- Mobile per min: $0.75
-
Macao
- Call connection fee: $0.55
- Landline per min: $1.35
- Mobile per min: $1.35
Macedonia, the former Yugoslav Republic of
- Call connection fee: $0.55
- Landline per min: $0.15
- Mobile per min: $0.40
Madagascar
- Call connection fee: $0.55
- Landline per min: $1.90
- Mobile per min: $1.90
Malawi
- Call connection fee: $0.55
- Landline per min: $1.60
- Mobile per min: $1.60
Malaysia
- Call connection fee: $0.55
- Landline per min: $0.03
- Mobile per min: $0.03
Maldives
- Call connection fee: $0.55
- Landline per min: $1.90
- Mobile per min: $1.90
Mali
- Call connection fee: $0.55
- Landline per min: $1.90
- Mobile per min: $1.90
Malta
- Call connection fee: $0.55
- Landline per min: $0.20
- Mobile per min: $0.05
Marshall Islands
- Call connection fee: $0.55
- Landline per min: $1.70
- Mobile per min: $1.70
Martinique
- Call connection fee: $0.55
- Landline per min: $1.35
- Mobile per min: $1.35
Mauritania
- Call connection fee: $0.55
- Landline per min: $1.90
- Mobile per min: $1.90
Mauritius
- Call connection fee: $0.55
- Landline per min: $0.20
- Mobile per min: $0.20
Mayotte
- Call connection fee: $0.55
- Landline per min: $1.40
- Mobile per min: $1.40
Mexico
- Call connection fee: $0.55
- Landline per min: $1.10
- Mobile per min: $1.10
Micronesia,
Federated States of- Call connection fee: $0.55
- Landline per min: $1.70
- Mobile per min: $1.70
Moldova, Republic of
- Call connection fee: $0.55
- Landline per min: $1.63
- Mobile per min: $1.63
Monaco
- Call connection fee: $0.55
- Landline per min: $0.64
- Mobile per min: $0.64
Mongolia
- Call connection fee: $0.55
- Landline per min: $1.95
- Mobile per min: $1.95
Montenegro
- Call connection fee: $0.55
- Landline per min: $0.25
- Mobile per min: $0.25
Montserrat
- Call connection fee: $0.55
- Landline per min: $1.60
- Mobile per min: $1.60
Morocco
- Call connection fee: $0.55
- Landline per min: $1.95
- Mobile per min: $1.95
Mozambique
- Call connection fee: $0.55
- Landline per min: $1.95
- Mobile per min: $1.95
Myanmar
- Call connection fee: $0.55
- Landline per min: $1.70
- Mobile per min: $1.70
Namibia
- Call connection fee: $0.55
- Landline per min: $1.60
- Mobile per min: $1.60
Nauru
- Call connection fee: $0.55
- Landline per min: $1.95
- Mobile per min: $1.95
Nepal
- Call connection fee: $0.55
- Landline per min: $1.60
- Mobile per min: $1.60
Netherlands
- Call connection fee: $0.55
- Landline per min: $0.03
- Mobile per min: $0.25
Netherlands Antilles
- Call connection fee: $0.55
- Landline per min: $1.25
- Mobile per min: $1.25
New Caledonia
- Call connection fee: $0.55
- Landline per min: $1.00
- Mobile per min: $1.00
New Zealand
- Call connection fee: $0.55
- Landline per min: $0.03
- Mobile per min: $0.30
Nicaragua
- Call connection fee: $0.55
- Landline per min: $0.20
- Mobile per min: $0.20
Niger
- Call connection fee: $0.55
- Landline per min: $1.90
- Mobile per min: $1.90
Nigeria
- Call connection fee: $0.55
- Landline per min: $0.25
- Mobile per min: $0.25
Niue
- Call connection fee: $0.55
- Landline per min: $1.95
- Mobile per min: $1.95
Norfolk Island
- Call connection fee: $0.55
- Landline per min: $1.95
- Mobile per min: $1.95
Northern Mariana Islands
- Call connection fee: $0.55
- Landline per min: $1.40
- Mobile per min: $1.40
Norway
- Call connection fee: $0.55
- Landline per min: $0.30
- Mobile per min: $0.30
Oman
- Call connection fee: $0.55
- Landline per min: $1.30
- Mobile per min: $1.30
Pakistan
- Call connection fee: $0.55
- Landline per min: $0.10
- Mobile per min: $0.15
Palau
- Call connection fee: $0.55
- Landline per min: $1.30
- Mobile per min: $1.30
Palestine, State of
- Call connection fee: $0.55
- Landline per min: $0.03
- Mobile per min: $0.03
Panama
- Call connection fee: $0.55
- Landline per min: $1.35
- Mobile per min: $1.35
Papua New Guinea
- Call connection fee: $0.55
- Landline per min: $0.83
- Mobile per min: $0.83
Paraguay
- Call connection fee: $0.55
- Landline per min: $0.20
- Mobile per min: $0.20
Peru
- Call connection fee: $0.55
- Landline per min: $0.25
- Mobile per min: $0.25
Philippines
- Call connection fee: $0.55
- Landline per min: $0.02
- Mobile per min: $0.15
Poland
- Call connection fee: $0.55
- Landline per min: $0.05
- Mobile per min: $0.20
Portugal
- Call connection fee: $0.55
- Landline per min: $0.05
- Mobile per min: $0.74
Puerto Rico
- Call connection fee: $0.55
- Landline per min: $0.75
- Mobile per min: $0.75
-
Qatar
- Call connection fee: $0.55
- Landline per min:$1.90
- Mobile per min: $1.90
Réunion
- Call connection fee: $0.55
- Landline per min:$1.60
- Mobile per min: $1.60
Romania
- Call connection fee: $0.55
- Landline per min:$0.10
- Mobile per min: $0.25
Russian Federation
- Call connection fee: $0.55
- Landline per min:$1.50
- Mobile per min: $1.50
Rwanda
- Call connection fee: $0.55
- Landline per min:$1.60
- Mobile per min: $1.60
Saint Helena, Ascension
and Tristan da Cunha- Call connection fee: $0.55
- Landline per min:$1.40
- Mobile per min: $1.40
Saint Kitts and Nevis
- Call connection fee: $0.55
- Landline per min:$1.40
- Mobile per min: $1.40
Saint Lucia
- Call connection fee: $0.55
- Landline per min:$1.40
- Mobile per min: $1.40
Saint Pierre and Miquelon
- Call connection fee: $0.55
- Landline per min:$1.35
- Mobile per min: $1.35
Saint Vincent and
The Grenadines- Call connection fee: $0.55
- Landline per min:$1.40
- Mobile per min: $1.40
Samoa
- Call connection fee: $0.55
- Landline per min:$0.55
- Mobile per min: $0.55
San Marino
- Call connection fee: $0.55
- Landline per min:$0.48
- Mobile per min: $0.48
Sao Tome and Principe
- Call connection fee: $0.55
- Landline per min:$1.60
- Mobile per min: $1.60
Saudi Arabia
- Call connection fee: $0.55
- Landline per min:$1.58
- Mobile per min: $1.58
Senegal
- Call connection fee: $0.55
- Landline per min:$1.95
- Mobile per min: $1.95
Serbia
- Call connection fee: $0.55
- Landline per min:$0.25
- Mobile per min: $0.25
Seychelles
- Call connection fee: $0.55
- Landline per min:$1.90
- Mobile per min: $1.90
Sierra Leone
- Call connection fee: $0.55
- Landline per min:$1.90
- Mobile per min: $1.90
Singapore
- Call connection fee: $0.55
- Landline per min:$0.02
- Mobile per min: $0.02
Sint Maarten (Dutch part)
- Call connection fee: $0.55
- Landline per min:$1.25
- Mobile per min: $1.25
Slovakia
- Call connection fee: $0.55
- Landline per min:$0.20
- Mobile per min: $0.20
Slovenia
- Call connection fee: $0.55
- Landline per min:$0.10
- Mobile per min: $0.10
Solomon Islands
- Call connection fee: $0.55
- Landline per min:$1.34
- Mobile per min: $1.34
Somalia
- Call connection fee: $0.55
- Landline per min:$1.95
- Mobile per min: $1.95
South Africa
- Call connection fee: $0.55
- Landline per min:$0.05
- Mobile per min: $0.25
South Sudan
- Call connection fee: $0.55
- Landline per min:$1.60
- Mobile per min: $1.60
Spain
- Call connection fee: $0.55
- Landline per min:$0.05
- Mobile per min: $0.30
Sri Lanka
- Call connection fee: $0.55
- Landline per min:$0.10
- Mobile per min: $0.15
Sudan
- Call connection fee: $0.55
- Landline per min:$1.60
- Mobile per min: $1.60
Suriname
- Call connection fee: $0.55
- Landline per min:$1.35
- Mobile per min: $1.35
Swaziland
- Call connection fee: $0.55
- Landline per min:$1.90
- Mobile per min: $1.90
Sweden
- Call connection fee: $0.55
- Landline per min:$0.05
- Mobile per min: $0.20
Switzerland
- Call connection fee: $0.55
- Landline per min:$0.05
- Mobile per min: $1.12
Syrian Arab Republic
- Call connection fee: $0.55
- Landline per min:$0.30
- Mobile per min: $0.30
Taiwan
- Call connection fee: $0.55
- Landline per min:$0.03
- Mobile per min: $0.15
Tajikistan
- Call connection fee: $0.55
- Landline per min:$1.35
- Mobile per min: $1.35
Tanzania, United Republic of
- Call connection fee: $0.55
- Landline per min:$1.60
- Mobile per min: $1.60
Thailand
- Call connection fee: $0.55
- Landline per min:$0.03
- Mobile per min: $0.03
Thuraya
- Call connection fee: NA
- Landline per min:$5.65
- Mobile per min: $5.65
Timor-Leste
- Call connection fee: $0.55
- Landline per min:$0.65
- Mobile per min: $0.65
Togo
- Call connection fee: $0.55
- Landline per min:$1.90
- Mobile per min: $1.90
Tokelau
- Call connection fee: $0.55
- Landline per min:$1.95
- Mobile per min: $1.95
Tonga
- Call connection fee: $0.55
- Landline per min:$0.90
- Mobile per min: $0.90
Trinidad and Tobago
- Call connection fee: $0.55
- Landline per min:$1.15
- Mobile per min: $1.15
Tunisia
- Call connection fee: $0.55
- Landline per min:$1.20
- Mobile per min: $1.20
Turkey
- Call connection fee: $0.55
- Landline per min:$0.05
- Mobile per min: $0.15
Turkmenistan
- Call connection fee: $0.55
- Landline per min:$1.35
- Mobile per min: $1.35
Turks and Caicos Islands
- Call connection fee: $0.55
- Landline per min:$1.60
- Mobile per min: $1.60
Tuvalu
- Call connection fee: $0.55
- Landline per min:$1.76
- Mobile per min: $1.76
-
Uganda
- Call connection fee:$0.55
- Landline per min: $1.60
- Mobile per min: $1.60
Ukraine
- Call connection fee:$0.55
- Landline per min: $0.20
- Mobile per min: $0.20
United Arab Emirates
- Call connection fee:$0.55
- Landline per min: $0.25
- Mobile per min: $0.20
United Kingdom
- Call connection fee:$0.55
- Landline per min: $0.02
- Mobile per min: $0.20
United States
- Call connection fee:$0.55
- Landline per min: $0.02
- Mobile per min: $0.02
Uruguay
- Call connection fee:$0.55
- Landline per min: $0.15
- Mobile per min: $0.40
Uzbekistan
- Call connection fee:$0.55
- Landline per min: $1.35
- Mobile per min: $1.35
Vanuatu
- Call connection fee:$0.55
- Landline per min: $1.95
- Mobile per min: $1.95
Venezuela,
Bolivarian Republic of- Call connection fee:$0.55
- Landline per min: $1.00
- Mobile per min: $1.00
Viet Nam
- Call connection fee:$0.55
- Landline per min: $0.05
- Mobile per min: $0.05
Virgin Islands, British
- Call connection fee:$0.55
- Landline per min: $1.60
- Mobile per min: $1.60
Virgin Islands, US
- Call connection fee:$0.55
- Landline per min: $0.75
- Mobile per min: $0.75
Wallis and Futuna
- Call connection fee:$0.55
- Landline per min: $1.40
- Mobile per min: $1.40
Yemen
- Call connection fee:$0.55
- Landline per min: $1.60
- Mobile per min: $1.60
Zambia
- Call connection fee:$0.55
- Landline per min: $1.60
- Mobile per min: $1.60
Zimbabwe
- Call connection fee:$0.55
- Landline per min: $0.20
- Mobile per min: $0.55
$1 for 1 month on $110+ plans
Pay just $1 for your first month and then $110/$140 mth afterwards. For new customers. Offer ends 30 May 2022. Min cost $217 for new customers who cancel after 1mth.
12 months Disney+ on us
Included when you sign up to this or another eligible new plan.
Offer ends 28 March, redeem by 31 May. Roll onto month-to-month subscription, currently $11.99/mth after 12 months. Cancel anytime. New and returning Disney+ subscribers only.
Telstra Device Security offer
3 months online protection, on us
Protect your devices and your personal info from hackers, scams and online viruses with Telstra Device Security. Powered by McAfee. Includes award-winning antivirus. $0 for 3 months then $10/mth.
Three months on us redeemable once per account. Available to Telstra consumer post-paid mobile or internet customers. App download required. Data charges apply.
Get 3 months of APPLE TV+ on Telstra
3 months of Apple TV+ on us
Available to Telstra Consumer customers. Must redeem via the Apple TV+ page by 16/08/2023. For new, returning and existing Apple TV + customers. The offer is not for resale, has no cash value, and will not be replaced if lost or stolen. Requires Apple ID with payment method on file. Roll onto standard monthly subscription fees (currently $9.99/month) after promotion ends unless you change/cancel. If you cancel, you cannot restart the offer. One offer redemption per eligible Telstra customer and per Apple ID. Apple TV+ requires internet and compatible devices. Data charges apply. Read Apple Media Services Terms and Conditions. Telstra billing not available for Apple TV+ subscribers.
Phone line, calls and more
Phone service + unlimited standard Australian mobile calls
Get a home phone landline at no extra cost plus unlimited calls to Australian mobiles and standard lines.
Plan call rates
- Call connection fee included
- Local calls included
- National calls to fixed line numbers included
- Calls to standard Australian mobiles included
Calls to 13 numbers
Unlimited calls to 13 numbers included
Directory Assistance
Unlimited free calls included to 1223, 1234 and 12456. Directory Assistance Assisted Connection will remain PAYG at $1.50 per call with fees accepted in real time on the call (free for customers who use Disability Help Line (DAH) on: 12551).
Delays for new nbn HFC connections
Due to an industry-wide shortage of nbn Hybrid Fibre Coaxial (HFC) hardware, new nbn HFC customers may experience delays connecting to the nbn network.
This does not affect customers changing an existing HFC connection.
Bonus 20,000 Telstra Plus points
Bonus 20,000 Telstra Plus points for new home internet customers who take up an internet plan by 30 June and join Telstra Plus by 30 July.
Telstra Air®. Australia’s largest Wi-Fi network
Enjoy free Wi-Fi data at over 1 million Telstra Air hotspots across Australia, and at millions of Fon hotpots overseas.
In Australia, you can access this data at selected Pink Payphones, Telstra stores and at the home hotspots of other Telstra Air members.
You can use Telstra Air on up to three devices at a time in Australia just by logging in to Telstra Air with your Telstra ID.
Get $20 off per month for 6 months
The $20 off per month will be applied automatically each month you stay connected for up to 6 months on this Telstra Upfront Internet Plan.
You can change or leave your plan any time, but your monthly discount will stop if you do.
For new services, ends 24 October 2022.
Get $10 off per month for 6 months
The $10 off per month will be applied automatically each month you stay connected for up to 6 months on this Telstra Upfront Internet Plan.
You can change or leave your plan any time, but your monthly discount will stop if you do.
Offer ends 25 July 2022; for new services.
Get $10 off per month for 6 months
The $10 off per month will be applied automatically each month you stay connected for up to 6 months on this Telstra Upfront Internet Plan.
You can change or leave your plan any time, but your monthly discount will stop if you do.
Offer ends 27 March 2023; for new services
Get $20 off per month for 6 months
The $20 off per month will be applied automatically each month you stay connected for up to 6 months on this Telstra Upfront Internet Plan.
You can change or leave your plan any time, but your monthly discount will stop if you do.
For new services, ends 24 October 2022.
Get $30 off per month for 6 months
The $30 off per month will be applied automatically each month you stay connected for up to 6 months on this Telstra Upfront Internet Plan.
You can change or leave your plan any time, but your monthly discount will stop if you do.
For new services, ends 24 October 2022.
Get $10 off per month for 6 months
The $10 off per month will be applied automatically each month you stay connected for up to 6 months on this Telstra Upfront Internet Plan.
You can change or leave your plan any time, but your monthly discount will stop if you do.
Offer ends 24 Oct 2022; for new services.
Telstra Device Security offer
3 months of online protection on us
Protect your devices and your personal info from hackers, scams and online viruses with Telstra Device Security. Powered by McAfee. Includes award-winning antivirus. $0 for 3 months, then $10/mth.
Three months on us redeemable once per account. Available to Telstra Personal post-paid mobile and internet customers. App download required. Data charges apply.
Sign up by visiting Telstra Device Security with McAfee.
BINGE offer
Get 2 months BINGE with Telstra
BINGE Standard for Telstra consumer post-paid customers new to BINGE.
Roll onto standard monthly subscription fees (currently $16/mth) after offer ends unless you change or cancel. Cancel any time. Must sign up via Telstra.
2 months BINGE with Telstra: Offer available to Telstra consumer post-paid mobile or home internet plan customers who are new to BINGE. Must sign up through BINGE HUB or via Telstra TV. BINGE Standard monthly subscription fees (currently $16/mth) apply after offer ends unless you change or cancel. Cancel any time. One redemption per customer account. If you cancel, you cannot restart the offer. Not compatible with any other BINGE offers. Not compatible with some third party billing platforms. Telstra billing not available for existing BINGE subscribers on another payment method. Requires internet and compatible device. Data charges apply.
How to get 12 months of Kayo Basic on us
For new home internet services
New and existing Telstra personal customers who take up a new home internet service on or after 10 January 2023 can redeem 12 months of Kayo on us. Offer ends 10th August. Redeem by 5th October.
For customers moving their existing Telstra Home Internet service
How to redeem the 12 months of Kayo on Telstra offer
Telstra Smart Modem 3
Next-generation security
Our Telstra Smart Modem 3 with 4G backup is included for use with your home internet plan. Telstra Smart Modem Wi-Fi 6 technology delivers major security enhancements to help keep your information secure, and automatic software updates to keep your security protocols up to date.
4G coverage required. Backup speeds capped at 25/5 Mbps. Actual speeds may be lower.
Wi-Fi 6 for better connectivity
Our next-generation Wi-Fi 6 technology delivers faster Wi-Fi speeds and gives you a stronger Wi-Fi signal in more corners of the home. Wi-Fi 6 also accommodates many more devices at once - from Ultra HD TVs and gaming consoles to smart appliances.
Easy setup
- Connect Smart Modem 3 to your nbn™, Velocity or Opticomm connection box.
- Plug Smart Modem 3 into a power outlet. The modem front light will show green.
- Connect devices to the modem via Wi-Fi or ethernet cable for a wired connection.
- Got a phone? Connect your existing phone cable straight into the modem. And that’s it!
For more detailed instructions visit our Telstra Smart Modem setup page
Internet Optimiser - choose what activities come first
Working, watching or gaming? Internet Optimiser lets you prioritise what matters most. It's included with your home internet plan.
Work better from home
Prioritise your favourite streaming apps and set limits on other devices.
Make the most of family time
Prioritise your favourite streaming apps and set limits on other devices.
Put online gaming first
Prioritise your online gaming and devices, reduce lag and choose servers with the lowest ping.
Month-to-month plans with no lock-in
Flexible plans that don’t lock you in
Our month-to-month plans let you change your plan up to once a month or cancel at any time.
If you leave within 24 months, simply return your modem or pay a $200 non-return fee.
Unlimited data and calls
All our nbn plans have unlimited data
So you can stream, work and play without worrying about how much data you use. Fair Use policy Policy applies.
- No data limits
- No excess data charges
And a phone line with unlimited calls to standard Australian mobiles and landlines
You also get a home phone landline at no extra cost, plus unlimited calls to standard Australian mobiles and landlines.
Upfront Internet plans include:
- 30 minutes of standard calls to any overseas countries
- Calls to standard local and national fixed line numbers
- Calls to standard Australian mobiles
- Calls to 13 numbers and directory assistance
Our 30-day satisfaction guarantee. Your peace of mind.
If you’re not satisfied with your new Telstra nbn® or Opticomm service, let us know within 30 days of connecting. We’ll try to fix it for you, or you can simply cancel with no obligations and we’ll refund your first monthly plan fee plus any hardware repayment costs.
First month of 5G Home Internet on us
There's no charge for the first month of your 5G Home Internet plan while you decide if it's right for you. If you leave within 24 months, return your modem within 21 days to avoid a non-return fee.
Telstra Device Security offer
3 months online protection, on us
Protect your devices and your personal info from hackers, scams and online viruses with Telstra Device Security. Powered by McAfee. Includes award-winning antivirus. $0 for 3 months then $10/mth.
Three months on us redeemable once per account. Available to Telstra consumer post-paid mobile or internet customers. App download required. Data charges apply.
BINGE Offer
Get 2 months BINGE with Telstra
BINGE Standard for Telstra consumer post-paid customers new to BINGE.
Roll onto standard monthly subscription fees (currently $16/mth) after offer ends unless you change or cancel. Cancel any time. Must sign up via Telstra.
2 months BINGE with Telstra: Offer available to Telstra consumer post-paid mobile or home internet plan customers who are new to BINGE. Must sign up through https://hub.telstra.com.au/BINGE or via Telstra TV. BINGE Standard monthly subscription fees (currently $16/mth) apply after offer ends unless you change or cancel. Cancel any time. One redemption per customer account. If you cancel, you cannot restart the offer. Not compatible with any other BINGE offers. Not compatible with some third party billing platforms. Telstra billing not available for existing BINGE subscribers on another payment method. Requires internet and compatible device. Data charges apply.
Spotify Premium offer
4 months with Telstra
Offer for Telstra Personal customers (excl. pre-paid) who are new to Spotify Premium. Offer available until withdrawn. Roll onto Spotify’s standard mth-to-mth fees (currently $11.99/mth for Premium Individual) after 4 months unless you change or cancel beforehand. Must sign up via Telstra. Requires a compatible internet-connected device. Data charges may apply. Spotify Terms of Use and Premium Promotional Offer Terms apply.
Get 12 months of Kayo Basic on us
Included with this Telstra Upfront Internet Plan.
For Telstra Personal customers taking up a new home internet service. Roll onto Kayo Basic standard month-to-month fees after 12 months unless you change or cancel beforehand. Must sign up to Kayo via Telstra. Offer ends 10th August. Redeem by 5th October.
5G Home Internet plan speeds
Speeds are measured at the in-home modem throughout the day and night over a representative time period, with download speeds typically ranging between 50 Mbps and 600 Mbps and upload speeds typically ranging between 10 Mbps and 90 Mbps.
Telstra advanced cyber security
Our industry-leading cyber security measures helps stop cyber threats and scams before they even get to you.
Protect yourself from malicious content
We block millions of cyber threats every single day and monitor our network 24/7 to help protect your data from suspicious activity.
Get that extra layer of security
We use 2-step verification so your personal information is protected by more than just a password.
Protect your data 24/7 with network monitoring
Cyber criminals never sleep – and neither does our cyber security team. They monitor our network 24/7 to protect your data from suspicious activity.
Your support options
Help when you need it
You can call our local team or access our range of other customer support centres. If you need help, we're not far away. Contact us
Get help and more in the Telstra app
View your services, pay your bill, troubleshoot tech issues, contact us via messaging and more. Download My Telstra
Visit our support page
Get the info you need or use our easy troubleshooting tools on our dedicated home internet support pages. Go to support
Telstra 5G Home Modem - just plug and play
Telstra 5G Home Modem is all the equipment you need to connect your home to 5G-fast internet.
Easy setup
Just plug your 5G Home Modem in where you find the strongest 5G signal at home and it connects wirelessly to the Telstra 5G network without any extra cabling. The modem light shows you how strong your 5G signal is, so it's easy to find the best location.
Wi-Fi 6 for better connectivity
Our next-generation Wi-Fi 6 technology delivers faster Wi-Fi speeds and gives you a stronger Wi-Fi signal in more corners of the home. Wi-Fi 6 also accommodates many more devices at once - from Ultra HD TVs and gaming consoles to smart appliances.
Product Specifications
| Setup | Inbuilt, pre-activated SIM WPS push button |
|---|---|
| Wi-Fi | 4x4 802.11ax – the fastest ratified Wi-Fi standard Dual band capability (2.4GHz and 5GHz) |
| Voice | 2x FXS ports |
| Ports | One 3.0 USB port 1 configurable 2.5 gigabit Ethernet WAN/LAN port 4 gigabit Ethernet ports |
| Memory | 1024MB RAM |
| Compatibility | The Telstra 5G Home Modem is only for use with the Telstra 5G Home Internet plan. The Telstra 5G Home Modem is not compatible with the Telstra Smart Wi-Fi Booster, or any Wi-Fi extenders. |
1TB monthly data
We're offering 1TB of data per month on our 5G Home Internet plan. You won't be charged if you go over your data allowance, but you will be slowed to 25Mbps. You can check your usage anytime on the My Telstra app. We'll let you know when you've hit 50, 85 and 100% of your data.
No techies needed. It's wireless and easy.
With Telstra 5G Home Internet, there's no waiting for technicians to come and connect you to a fixed line network or install a box on your wall. The 5G Home Modem connects wirelessly to our existing 5G mobile network, to give you 5G speeds at home without any additional hardware or cabling.
Fixed Wireless Standard
2-23Mbps download
3Mbps upload
Typical evening speeds (7pm-11pm)
Good for smaller households with 1-3 users with low data demands.
- Stream videos in Standard Definition (480p)
- Stream a single video in High Definition (1080p)
- Work and study online while others browse.
Around 50% of customers achieve download speeds greater than 15 Mbps (7pm-11pm)
Speeds experienced may be slower and will vary throughout the day due to factors including the signal strength or obstruction of the antenna’s line of sight to the tower, weather conditions, tower and network capacity, and in-home setup; and actual speeds may be significantly impacted by congestion, particularly during the busy hours (7-11pm).
Fixed Wireless Plus Speed
2-55Mbps download
4Mbps upload
Typical evening speeds (7pm-11pm)
Great for medium households with 1-5 users at home.
- Stream videos in High Definition (1080p)
- Enjoy responsive online gaming.
- Work or study.
- Download and upload large files.
Around 50% of customers achieve download speeds greater than 15 Mbps (7pm-11pm).
Speeds experienced may be slower and will vary throughout the day due to factors including the signal strength or obstruction of the antenna’s line of sight to the tower, weather conditions, tower and network capacity, and in-home setup; and actual speeds may be significantly impacted by congestion, particularly during the busy hours (7-11pm).
Why upgrade to fast fibre?
With a free FTTP upgrade from nbn®, you can choose to enjoy the benefits of our fastest available nbn plans.
More devices. Faster downloads.
Stronger connection.
- Stream in ultra HD on more devices at once
- Enjoy higher speeds, faster loading & less buffering
- Greater reliability with less interruptions
- Work from home with smooth video calling
- Future-proof your home with nbn fast fibre.
We make it easy
We'll handle the process so you can keep doing what you do online, with little or no interruptions while the upgrade is completed. Then we'll switch you over and you'll be ready to go - fast!
Allow up to 6 weeks for an installation appointment.
How to get it
Choose an eligible high-speed plan and we'll do the rest. Or sign up to any plan now and we'll let you know when your area is upgrading to access higher-speed plans. Message us below to get started.
Why upgrade to fast fibre?
With a free FTTP upgrade from nbn®, you can choose to enjoy the benefits of our fastest available nbn® plans.
More devices. Faster downloads.
Stronger connection.
- Stream in ultra HD on more devices at once
- Enjoy higher speeds, faster loading & less buffering
- Greater reliability with less interruptions
- Work from home with smooth video calling
- Future-proof your home with nbn's fast fibre.
We make it easy
We'll handle the process so you can keep doing what you do online, with little or no interruptions while the upgrade is completed. Then we'll switch you over and you'll be ready to go - fast!
Allow up to 6 weeks for an installation appointment.
How to get it
Choose an eligible high-speed plan to get started. Or sign up to any plan now and we'll let you know when your area is upgrading to access higher-speed plans.