Internet
Get help to set up, manage and troubleshoot your home internet.
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- How do I set up my Telstra Smart Modem?
- How do I set up my Telstra Smart Modem for ADSL and HFC Cable?
- Do I need a technician to set up my home internet?
- What happens when a technician comes to set up my home internet connection?
- How do I connect to Wi-Fi?
- What connection types are used on the nbn™ network?
- What is an IP address?
- I've moved home, why has my connection been delayed?
- 5G Internet for Home or Business
- How do I set up and manage Internet Optimiser?
- How do I change my Wi-Fi name and password on my Telstra modem?
- Frequently asked questions about home internet
- How do I cancel my home internet?
- How to restart my modem or network connection device?
- What is Telstra’s satisfaction guarantee?
- 5G Internet for Home or Business
- How do I set up Internet Optimiser to prioritise gaming or work?
- General nbn™ Settings
- Fax on nbn™
- How do I fix an issue with my internet service?
- How to restart my modem or nbn connection box?
- How can I improve my home internet speed?
- What do the lights on my nbn™ connection box mean?
- What speeds will I get from my Telstra home internet?
- What content uses the most data?
- What happens when I report a fault?
- What should I know about my technician service appointment?
- What if my home internet stops working?
- 5G Internet for Home or Business
- How do I fix issues with Internet Optimiser?
- How do I set up my Telstra Smart Modem?
- How do I set up my Telstra Smart Modem for ADSL and HFC Cable?
- How do I set up my Smart Wi-Fi Booster with a Telstra Smart Modem?
- How do I access my modem settings?
- How do I connect my computer to my modem via an Ethernet cable?
- How do I set up port forwarding on my modem?
- Can I move my Smart Modem to another room?
- Connecting your home phone to our 4G network
- Help with your Telstra Smart Modem
- Help with your Telstra Smart Wi-Fi Booster
- How do I connect a DECT handset to my Telstra Smart Modem?
- How do I restart my modem or network connection device?
- Stay connected with your Telstra Smart Modem
- How do I set up and manage Internet Optimiser?
- What is SmartFix?
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