Mobiles
Get help to manage mobile settings, change plans and troubleshoot calls or data.
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Common questions
Common questions
- How do I upgrade or replace my device?
- Does my Telstra Upfront Mobile plan include Premium SMS?
- What's extra data and how is it different to excess data charges?
- Can I change my Pre-Paid service to post-paid & vice-versa?
- Can I pay for a mobile or tablet in monthly instalments?
- What's the mobile 4G Smart Antenna & how do I install it?
- What is the new Telstra Upfront Plan?
Common questions
Common questions
- What SMS alerts do I get for my Pre-Paid service?
- What is Wi-Fi calling and SMS?
- 3G closure - what do I need to know?
- How can I extend my mobile device's battery life?
- What's the mobile 4G Smart Antenna & how do I install it?
- How do I unlock my phone from the Telstra network using IMEI?
- Changes to Google Voice Activated Calling
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