Multilingual services
Phone us in your language
If English is not your first language, Telstra's Multilingual Services team offer a free translation and interpretation service. We can help with this when you call us, or you can contact the Multilingual Services team directly.
Support for our First Nations
customers
First Nations Connect is your dedicated support phone line and service centre.
If you need support or have any questions about your Telstra phone or internet plan, call us on 1800 444 403, Monday to Friday 9am - 5pm (around Australia).
Our friendly customer care team are here to help.
Want to have a yarn to someone in your language? We support many languages around the nation.
Visit a store that speaks your language
-
Suburb Phone number Languages Store details Belconnen 1800 725 137 Hindi, Mandarin, Punjabi, Japanese, Nepali, Korean, Malay, Indonesian View -
Suburb Phone number Languages Store details Bankstown 1800 721 871 Arabic, Cantonese, Greek, Mandarin, Hindu, Gujarati View Broadway 1800 721 573 Cantonese, Korean, Mandarin View Burwood 1800 721 479 Cantonese, Korean, Mandarin View Carnes Hill 1800 344 107 View Chatswood Chase 1800 724 303 Cantonese, Mandarin, Hindi, Punjabi, Korean, Urdu, Sinhalese, Nepali View East Maitland 1800 413 973 Thai View Hurstville 1800 723 124 Cantonese, Mandarin, Filipino, Indonesian View Leichhardt 1800 515 197 Hindi, Punjabi View Liverpool 1800 721 928 Arabic, Serbian, Punjabi, Hindi, Urdu, Tagalog View Merrylands (02) 8842 3200 Arabic, French, Mandarin, Serbian, Syriac View Macquarie Centre 1800 724 534 Bangla, Dari, Hindi, Mandarin, Urdu View Miranda 1800 721 531 Portuguese, Arabic, Mandarin, Nepali View Mosman 1800 329 194 Hindi View Parramatta 1800 723 137 Gujarati, Kannada, Punjabi, Vietnamese View Rhodes 1800 565 925 Mandarin, Shanghainese View Rouse Hill (02) 8883 2498 Cantonese, Gujarati, Hindi, Spanish, Telugu, Urdu View Sydney
(World Square)1800 724 945 Cantonese, Korean, Mandarin
View Taree 1800 566 008 German, French, Hindi, Japanese, Nepali View Sydney
(George St)1800 721 425 Korean View Wetherhill Park (02) 9765 0600 Arabic, French, Cantonese, Vietnamese, Filipino View -
Suburb Phone number Languages Store details Casuarina 1800 729 471 Gujarati, Bengali, Malayalam, Hindi, Nepali, Filipino, Marathi View -
Suburb Phone number Languages Store details Australia Fair 1800 784 249 Korean, Mandarin, Cantonese, Hindi, Portuguese, French, Arabic View Brisbane 1800 725 914 Cantonese, Spanish, Portuguese, Hindi, Bengali, Marathi, Tagalog, Italian, Mandarin View Brookside 1800 343 912 Portuguese, Filipino View Indooroopilly 1800 726 583 Tagalog View Mt Gravatt 1800 726 247 Mandarin, Spanish, Tagalog, Serbo-Croatian View Robina 1800 726 412 English, Portuguese, Mandarin, Arabic View Strathpine 1800 344 013 Serbian View Sunnybank 1800 343 959 Cantonese, Mandarin View Toowong 1800 344 021 Mandarin View Toowoomba Grand Central 1800 725 703 Arabic, Portuguese View -
Suburb Phone number Languages Store details Adelaide (Rundle Mall) 1800 729 275 Cantonese, Greek, Hindi, Mandarin View Airport West 1800 344 036 English, Hindi, Turkish, Telugu, Vietnamese, Marathi, Tamil, Burmese, Gujarati View Ararat 1800 344 048 Sinhalese View Arndale 1800 344 057 Serbian, Vietnamese, Hindi, Punjabi View Glenelg 1800 431 366 Bangla, Hindi View Modbury 1800 729 261 Hindi, Punjabi, Gujarati, Haryanvi View Northpark 1800 565 827 Greek, isiZulu, Shona, Vietnamese View Norwood 1800 565 828 Hindi, Punjabi, Urdu, Telugu, Gujarati, Sinhalese, Malay View Unley 1800 566 021 Hindi, Mandarin, Punjabi View Victor Harbor 1800 566 023 English View West Lakes 1800 566 051 Hindi, Punjabi, Gujarati, Greek View -
-
Suburb Phone number Languages Store details Altona Gate 1800 344 043 Serbian, Hindi, Turkish, Punjabi, Urdu, Saraiki View Brunswick 1800 343 964 Vietnamese View Camberwell 1800 344 103 Cantonese, Mandarin, Hindi View Dandenong 1800 413 844 Sinhalese, Dari, Tamil, Urdu, Arabic, Pashto View Doncaster 1800 728 351 Mandarin, French, Arabic, Dutch View Fountain Gate Level 1 1800 728 904 Dari, Persian, Urdu, Hindi, Punjabi, Sinhalese, Arabic View Geelong 1800 343 978 Urdu, Punjabi, Hindi View Melbourne
Discovery1800 726 917 Mandarin View Melbourne
(Exhibition St)1800 726 905 French View Melbourne
(Elizabeth St)1800 728 972 Filipino, Korean View Parkmore 1800 565 844 Hindi, Punjabi, Korean, Vietnamese, Urdu, Arabic, Marathi, Kannada View Plenty Valley 1800 870 576 Arabic, French, Greek, Spanish, Tagalog, Urdu, Hindi, Mandarin View Point Cook 1800 344 009 Punjabi, Hindi, Gujarati, Mandarin, Urdu View Southland 1800 728 410 Mandarin, Spanish, Indonesian, Turkish, Cantonese, Gujarati, Malay, Sinhalese, Hindi, Hebrew View The Glen 1800 728 207 Mandarin, Cantonese, Tagalog, Thai, Hindi, Urdu, Punjabi, Hakka, Malay, Japanese, Shanghainese, Sichuanese View Werribee 1800 841 477 Hindi, Mandarin View Wodonga 1800 566 063 Hindi, German View -
Suburb Phone number Languages Store details Carousel 1800 729 042 French, Hindi View
Visit a Telstra partner store that speaks your language
-
Suburb Store name Languages Store details Ashfield Connect Anywhere Mandarin, Cantonese Shop 2/261 Liverpool Road Auburn Ha Ha Mobile Turkish, Arabic, Mandarin, Cantonese 1 South Parade Auburn iMobile Plus Mandarin, Cantonese Shop Q3, 57 Queen Street Burwood E-Star Telecom Mandarin, Cantonese, Fuzhou Shop 2C, 127-133 Burwood Road Burwood New Epoch Telecommunications Mandarin, Cantonese 19A Belmore Street Cabramatta High Connect Mandarin, Cantonese, Vietnamese Shop A11B, 53 Park Road Eastwood ezyCom Eastwood Mandarin, Cantonese Shop K3A,160 Rowe St, Eastwood Shopping Centre Fairfield Smart Tech Bar Arabic Shop 20 Fairfield Forum 8-35 Station Street Hurstville Yours Telecom Mandarin, Cantonese Shop 2A 185 Forest Road Parramatta Citihub Communications Mandarin, Cantonese Shop 5, 118 Church Street Pendle Hill Pre-Paid Teleworld Tamil, Hindi, Nepali, Malay, Sinhalese 117, Pendle Way Strathfield T-Central Strathfield Mandarin, Cantonese, Korean Shop 14, The boulevarde, Strathfield Plaza -
Suburb Store name Languages Store details Forest Lake Telco World - Forest Lake Hindi, Punjabi Shop 44, 235 Forest Lake Boulevard Underwood Underwood Mobile Connect Hindi, Cantonese, Mandarin 3215 Logan Road, Underwood Market Place -
Suburb Store name Languages Store details Adelaide Telco Store Gouger Street Mandarin, Hindi 24 Gouger Street -
Suburb Store name Languages Store details Bundoora D Station Mandarin, Cantonese Shop A7, Polaris Shopping Town, 1056 Plenty Road Carnegie D Station Carnegie Mandarin, Cantonese 139 Koornang Road Docklands Southern Telecoms Mandarin, Cantonese Ground Floor, Shop 2, 99 Spencer Street Docklands Global Starlink Mandarin, Cantonese Shop 4, 198 Harbour Esplanade Footscray Swipe 8 Vietnamese 184 Barkly Street Melbourne Airport Aussie Look Melbourne Airport Mandarin, Cantonese OzLook Welcome Centre, Melbourne Airport T2 International Arrival Melbourne Airport Melbourne Pickup Mandarin Terminal 2 Melbourne Airport, Melbourne Airport Oakleigh Cloud Strike Greek, Arabic 26 Portman Street Roxburgh Park Smart Ihub Turkish, Arabic, Hindi Shop G039/250, Somerton Road Springvale Minh Connect Vietnamese 254, Springvale Road Springvale MobilePoint Springvale Vietnamese 242 Springvale Road Thomastown Phonesmart Punjabi, Hindi, Telugu, Marathi, Malayalam, Urdu, Tamil, Pakistan Punjab 193 High Street -
Suburb Store name Languages Store details Falcon Tele Guru Hindi, Mandarin Kiosk 3, O'live Road, Miami Plaza Shopping Centre