Mobile and data plans

CPI is the rate of inflation and is calculated annually by collecting prices for goods and services that households buy. It is measured as the rate of change of those prices, which typically rise over time.

We’ll use the CPI rate released by Australian Bureau of Statistics (ABS) for the 12 months to the March quarter and any increase will be rounded to the nearest dollar.

We review our mobile and data plan prices annually, and may increase the prices of our plans in July, in line with CPI.

This year, following our review, we’ve decided to increase our mobile and data plans in line with CPI, rounded to the nearest dollar.

The new prices are effective from 4 July 2023.

We want to keep all Australians connected, which is why we offer a monthly credit to eligible concession customers who need extra support. We also offer bill assistance and flexible payment options to customers who may be finding it difficult to pay their bills. Learn more about how we're here for you when you need help.

We want to be upfront about when and how we review our mobile plan pricing each year, so you know what to expect and when. It’s why we’re reviewing prices every year and have indicated that we may change the price in July each year in line with CPI. We may decide in any given year that it is not the right environment to increase prices.