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Being upfront about pricing

We want to be upfront about our plan pricing so you know what to expect and when.

Our mobile plans include an annual price review and may increase by the Consumer Price Index (also known as CPI) in July each year.

For new customers, the latest plan pricing reflects an increase in line with CPI. For existing customers, we’ll contact you to let you know about these changes.

Who sets the CPI rate?

CPI is detailed by the Australian Bureau of Statistics (ABS). We’ll use the CPI rate released by ABS for the 12 months to the March quarter and any increase will be rounded to the nearest dollar.

Find out more about CPI

Our mobile plans are 100% carbon neutral as certified by Climate Active at no extra cost to you. Our Carbon Neutral certification applies only to mobile plans and not your mobile device.

We are committed to reducing our emissions by 50% by 2030. Find out about our sustainability goals and how you can do your part to reduce your emissions.

You can also help do your part by offsetting everyday emissions using your Telstra Plus points. Find out about our carbon offset.

Eligibility criteria apply to join Telstra Plus.

Ultimate 5G speeds

With your plan’s included data, enjoy greater speed, more capacity and less latency with our fastest 5G network access.

How to access 5G

Our 5G network now reaches over 75% of Australians. To access 5G, you’ll need a 5G compatible device in a 5G coverage area. To see if 5G is in your area, use our 5G coverage checker.

Network speed

Speeds may vary due to factors such as location, distance from the base station, local conditions, concurrent users, hardware and software configuration and download/upload destination.

No excess data charges

If you exceed your included data allowance, you won’t be charged extra but your speed will be capped at 1.5Mbps, and slowed further in busy periods. This isn’t suitable for HD video or high-speed applications and means that some webpages, videos, social media content and files may take longer to load. However, you can still stream video in standard definition, listen to music, browse the web and access social media, even if the experience is slower sometimes. Heavy data users (users in the top 1% of all data users) may experience slower speeds than other users during busy periods.

Share data between up to 10 plans

All of our new Upfront Mobile plans and Upfront Data plans include data sharing between up to 10 plans on the same account. These 10 plans can be a combination of Upfront Mobile plans and Upfront Data plans.

How do I activate it?

You don’t need to do anything to activate data sharing. It’s automatically enabled for all Upfront Mobile plans and Upfront Data plans on the same account, so all eligible plans will automatically share data.

Check in the app

To check if your service is on an Upfront plan, go to the Services section in the My Telstra app. You can add or remove services at any time in the app. You can also change your plan size once a month. Read about the My Telstra app

Add on an International Roaming Day Pass to use your service in selected overseas destinations.

Not all destinations are included in the International Roaming Day Pass. For more info, view the countries and packs

3 months online protection on us

Protect your devices and your personal info from hackers, scams and online viruses with Telstra Device Security. Powered by McAfee. Includes award-winning antivirus. $0 for 3 months then $10/mth.

Three months on us redeemable once per account. Available to Telstra consumer post-paid mobile or internet customers. App download required. Data charges apply.

Sign up by visiting Telstra Device Security with McAfee.

Try all of Foxtel Now on us for 1 month

You must be a new or returning Foxtel Now customer and have an eligible Telstra consumer post-paid mobile or fixed broadband service to be eligible for this offer. Eligible customers must redeem through an active Telstra account via My Offers or on a Telstra TV. Foxtel Now standard monthly pricing applies at the end of the 1 month offer period ($25/month - Essentials) unless you change your pack or cancel before the end of the offer period. Billing via Pay with Telstra only available to new Foxtel Now customers. One redemption per customer account. Requires internet and compatible device. Data charges apply. Australia only. Cannot be used in conjunction with any other Foxtel Now offer.

Get 2 months BINGE with Telstra

BINGE Standard for Telstra consumer post-paid customers new to BINGE.

Roll onto standard monthly subscription fees (currently $16/mth) after offer ends unless you change or cancel. Cancel any time. Must sign up via Telstra.

2 months BINGE with Telstra: Offer available to Telstra consumer post-paid mobile or home internet plan customers who are new to BINGE. Must sign up through Telstra My Offers or via Telstra TV. BINGE Standard monthly subscription fees (currently $16/mth) apply after offer ends unless you change or cancel. Cancel any time. One redemption per customer account. If you cancel, you cannot restart the offer. Not compatible with any other BINGE offers. Not compatible with some third party billing platforms. Telstra billing not available for existing BINGE subscribers on another payment method. Requires internet and compatible device. Data charges apply.  

3 months of Apple TV+ on us

Available to Telstra Consumer customers. Must redeem via the Telstra Hub by 16/08/2023. For new, returning and existing Apple TV + customers. The offer is not for resale, has no cash value, and will not be replaced if lost or stolen. Requires Apple ID with payment method on file. If you cancel, you cannot restart the offer. One offer redemption per eligible Telstra customer and per Apple ID. Apple TV+ requires internet and compatible devices. Data charges apply. Apple Services Terms, Apple Privacy Policy apply. Telstra billing not available for Apple TV+ subscribers.

Uncapped 5G speeds

With your plan’s included data, enjoy greater speed, more capacity and less latency with our fastest 5G network access.

How to access 5G

Our 5G network now reaches over 75% of Australians. To access 5G, you’ll need a 5G compatible device in a 5G coverage area. To see if 5G is in your area, use our 5G coverage checker.

Network speed

Speeds may vary due to factors such as location, distance from the base station, local conditions, concurrent users, hardware and software configuration and download/upload destination.

No excess data charges

If you exceed your included data allowance, you won’t be charged extra but your speed will be capped at 1.5Mbps, and slowed further in busy periods. This isn’t suitable for HD video or high-speed applications and means that some webpages, videos, social media content and files may take longer to load. However, you can still stream video in standard definition, listen to music, browse the web and access social media, even if the experience is slower sometimes. Heavy data users (users in the top 1% of all data users) may experience slower speeds than other users during busy periods.