5G Home Internet

Super-fast, super simple. 5G Home Internet.

Try 5G Home Internet with a great value plan. Plus, our latest Telstra 5G Internet Modem 2 included for use.
For new services. Select areas and eligible customers only. Limited number of services available per postcode. If you leave within 24 months, return your modem or you may be charged a $400 non-return fee.

Why choose 5G Home Internet?

No lock-in contract

$1 for first month, then $85/mth, no install fees.

Home internet your way

Super-fast home internet with 5G speeds.

Plug and play

Easy set up. Quick access. Modem included for use.

If you leave within 24 months, return your modem, or you may be charged a $400 non-return fee.

More data than you'll need

Huge 1000GB of super-fast data.

If you go over your data allowance, you won’t be charged extra, but your download speed will be slowed to 25Mbps and your upload speed to 5Mbps.

Check your address

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Great! Your address is eligible for 5G Home Internet.

We'll perform additional checks when you place your order, to confirm your area has enough 5G capacity for the best possible experience. We'll let you know if there's too many subscribers in your area to complete your order.

Connection address

Available

Message us to find out more about the connection and complete your order.
5G Home Internet is not available at your address
This might be because Telstra 5G Home Internet isn’t yet in your area, or even if 5G is in your area, we can’t offer you 5G Home Internet until there is enough network capacity to offer the best 5G Home Internet experience.

If you want fast, reliable internet now, check out our nbn plans or mobile broadband options.

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5G Home Internet with no lock-in plan

It’s simple to switch to 5G Home Internet.

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Telstra 5G Internet Modem 2 included for use

Enjoy super-fast speeds and next generation technology with our Telstra 5G Internet Modem 2 included for use with your plan.

If you leave within 24 months, return your modem, or you may be charged a $400 non-return fee

Add all the entertainment you love

Enjoy exclusive access to great entertainment offers with your huge 1000GB data. Add as many as you like.

More reasons to choose Telstra 5G Home Internet

Cyber security that never sleeps

 We block millions of cyber threats every single day and monitor our network 24/7 to help protect your data from suspicious activity. 

Call our local team

 Get the help you need from a range of customer support centres, including calling our local team.

Be rewarded with Telstra Plus

Join Telstra Plus to earn points for great rewards and must-have devices.

Eligibility criteria to join Telstra Plus. 

Alternatives to 5G Home Internet

 If 5G Home Internet isn’t available at your address, and you want fast, reliable internet, check out our nbn plans or mobile broadband options.

nbn plans

Trusted by more Australian homes to deliver a fast and reliable broadband connection.

Mobile broadband

Enjoy the freedom of a portable internet connection you can use at home or on the go.

Frequently Asked Questions

  • Telstra 5G Home Internet can deliver 336Mbps average busy period download speeds (7-11pm), which is very fast. The typical download speed range is 50Mbps to 600Mbps, with 44Mbps average busy period upload speed between 7-11pm (typical upload speed range 10Mbps to 90Mbps).

    Our 5G Internet plan now includes a new Telstra 5G Internet Modem 2. The typical and average speed information displayed here is for accessing the 5G Internet plan using an older modem. We have included these speeds to help give you an idea of what our 5G Internet services have been capable of in the past. We’re still calculating typical and average speeds with the new modem. The speeds experienced may be slower over a Wi-Fi connection and can also be impacted by other factors.

  • If you download your games 5G Home Internet can be a great option. But if you’re an online gamer and serious about possible latency, where every millisecond matters, this may not be the plan for you. 

    Note: our 5G Home Internet plan includes 1000GB super-fast data per month. Most households use less than half that in a month. 

    You can also check your usage with the My Telstra app.

  • We'll let you know when you've hit 50, 85 and 100% of your super-fast data.  If you go over your data allowance, you won’t be charged extra, but your download speed will be slowed to 25Mbps and your upload speed to 5Mbps.

    Good to know 

    25Mbps download speeds are good for small households with 1-3 people using multiple connected devices. Meaning you can:

    • Work and study online while others browse.
    • Stream videos in Standard Definition (480p).
  • 5G Home Internet services are limited by the amount of capacity available to service your area and the number of people in it. If the maximum capacity for 5G Home Internet in your area has been reached, then you won’t get the best possible experience. If this is the case, we won’t be able to complete your 5G Home Internet order.

    If you want fast, reliable internet, now go to our nbn plans and find the best option for you.

  • Although 5G is in your area and accessible with your mobile, we can only offer 5G Home Internet when there is sufficient capacity to provide the best speeds designed for our 5G Home Internet plan and give you the best experience possible.

    If you want fast, reliable internet, now go to our nbn plans and find the best option for you.

  • We don’t recommend running the 5G Home Internet and your existing home internet service at the same time, as the two Wi-Fi networks can interfere with each other and cause device connection issues. We recommend you unplug your old modem completely while you set up your new Telstra 5G Internet Modem 2.

    Once you are happy with your 5G Home Internet then we recommend you cancel your old internet service to avoid paying for two services at the same time. You can try your first month for $1 so you can decide whether 5G Home Internet is right for you. Then $85/mth. If you leave within 24 months, return your modem to avoid a non-return fee.

  • No, your Telstra 5G Internet Modem 2 is geo-locked to your home’s location, which means you can only use the 5G Home Internet service at that address.

    If you are moving to a new address, you'll need to cancel your existing 5G Home Internet service and order a new one.

Questions about 5G Home Internet?

Get in touch and we’ll help you as soon as we can.

My Telstra app

View your services, pay your bill, troubleshoot tech issues, contact us via messaging and much more.

Support

More information about 5G Home Internet can be found in our Support section.

Send us a message

Questions about 5G Home Internet? Get in touch and we'll help you as soon as we can.

Contact us

We're here to answer your questions.