Internet plans

LAST DAYS! Up to $240 off internet over 6 months.

On selected nbn® plans. Sale ends 31 July, so grab a great home internet deal now. It’ll be gone in a flash!
For new services. Monthly discount ends early if you change plans. Ends 31 July.
Check availability

Exclusive entertainment deals

Add as many as you like to your new home internet plan.

Get 2 months Binge on us

For Telstra Personal customers taking up a new mobile or home internet service.

Roll onto standard monthly subscription fees (currently $16/mth) after offer ends unless you change or cancel. Cancel any time. Must sign up via Telstra.

Get 3 months of Apple TV+ on us

For Telstra Personal customers taking up a new home internet service.

For Telstra Personal customers. Must redeem via Telstra by 16 Aug 2023. For new, returning and existing Apple TV+ customers.

Young friends on the couch settle in to watch some entertainment.

Get 12 months Kayo Basic on us

For Telstra Personal customers taking up a new home internet service. 

Roll onto Kayo Basic standard mth-to-mth fees after 12 mths unless you change or cancel. Must sign up via Telstra. Offer ends 10th August. Redeem by 5th October.

Internet address check

See what’s available at your address

e.g. Unit 1, 10 High Street, Jamestown, SA, 5149

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Connection address

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You can connect to the nbn™ network via Hybrid Fibre Coaxial technology.

Your address needs a new nbn connection. A $300 New Development Charge applies.
Learn more about buying an additional service if you need more than one service at this address.
Learn more about buying an additional service if you need more than one service at this address.
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Connection address

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You can connect to the nbn™ network via Fibre to the Premises technology.

Your address needs a new nbn connection. A $300 New Development Charge applies.
Learn more about buying an additional service if you need more than one service at this address.
Learn more about buying an additional service if you need more than one service at this address.
Looks like this address has multiple connections.
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Connection address

Available

You can connect to the nbn™ network via Fibre to the Building technology.

Your address needs a new nbn connection. A $300 New Development Charge applies.
We’ll check your maximum speeds later
At some addresses, we’re unable to check the maximum speeds at your address until you’re connected. While we don’t have the information at this stage, we’ll notify you of your maximum download and upload speeds once you’re on your new plan.
If the maximum speed at your address is below the maximum speed of the plan you’ve chosen, we will advise you of the options available to you which may include (i) remaining on your current plan; (ii) moving to a lower priced plan (if one is available); (iii) cancelling your plan at no cost (not available to upgrading customers). If your options include changing or cancelling your plan, you’ll receive a proportionate refund for the period you didn’t receive the full benefit of your chosen plan.
Maximum nbn speeds at your address
  • Download speed
    0000 - 0000  Mbps
  • Upload speed
    0000 - 0000  Mbps
What are my maximum speeds?
Your maximum speed ranges are estimated based on information made available by NBN Co., including the technology type available at your address and past speed data. The speeds you’ll experience may be slower, particularly during busy periods, and can be impacted by things like your own setup and wiring. We’ll use the latest information when you’re on your new plan to confirm the maximum speeds at your address. More on maximum speeds
Learn more about buying an additional service if you need more than one service at this address.
Learn more about buying an additional service if you need more than one service at this address.
Looks like this address has multiple connections.
Message us to find out more about the connection and complete your order.
Choose your plan

Great!

Connection address

Available

You can connect to the nbn™ network via Fibre to the Node technology.

Your address needs a new nbn connection. A $300 New Development Charge applies.
We’ll check your maximum speeds later
At some addresses, we’re unable to check the maximum speeds at your address until you’re connected. While we don’t have the information at this stage, we’ll notify you of your maximum download and upload speeds once you’re on your new plan.
If the maximum speed at your address is below the maximum speed of the plan you’ve chosen, we will advise you of the options available to you which may include (i) remaining on your current plan; (ii) moving to a lower priced plan (if one is available); (iii) cancelling your plan at no cost (not available to upgrading customers). If your options include changing or cancelling your plan, you’ll receive a proportionate refund for the period you didn’t receive the full benefit of your chosen plan.
Maximum nbn speeds at your address
  • Download speed
    0000 - 0000  Mbps
  • Upload speed
    0000 - 0000  Mbps
What are my maximum speeds?
Your maximum speed ranges are estimated based on information made available by NBN Co., including the technology type available at your address and past speed data. The speeds you’ll experience may be slower, particularly during busy periods, and can be impacted by things like your own setup and wiring. We’ll use the latest information when you’re on your new plan to confirm the maximum speeds at your address. More on maximum speeds
Learn more about buying an additional service if you need more than one service at this address.
Learn more about buying an additional service if you need more than one service at this address.
Looks like this address has multiple connections.
Message us to find out more about the connection and complete your order.
Choose your plan

Great!

Connection address

Available

You can connect to the nbn™ network via Fibre to the Curb technology.

Your address needs a new nbn connection. A $300 New Development Charge applies.
We’ll check your maximum speeds later
At some addresses, we’re unable to check the maximum speeds at your address until you’re connected. While we don’t have the information at this stage, we’ll notify you of your maximum download and upload speeds once you’re on your new plan.
If the maximum speed at your address is below the maximum speed of the plan you’ve chosen, we will advise you of the options available to you which may include (i) remaining on your current plan; (ii) moving to a lower priced plan (if one is available); (iii) cancelling your plan at no cost (not available to upgrading customers). If your options include changing or cancelling your plan, you’ll receive a proportionate refund for the period you didn’t receive the full benefit of your chosen plan.
Maximum nbn speeds at your address
  • Download speed
    0000 - 0000  Mbps
  • Upload speed
    0000 - 0000  Mbps
What are my maximum speeds?
Your maximum speed ranges are estimated based on information made available by NBN Co., including the technology type available at your address and past speed data. The speeds you’ll experience may be slower, particularly during busy periods, and can be impacted by things like your own setup and wiring. We’ll use the latest information when you’re on your new plan to confirm the maximum speeds at your address. More on maximum speeds
Learn more about buying an additional service if you need more than one service at this address.
Learn more about buying an additional service if you need more than one service at this address.
Looks like this address has multiple connections.
Message us to find out more about the connection and complete your order.
Choose your plan

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Connection address

Available

You can connect to the nbn™ network via Fixed Wireless technology.

Your address needs a new nbn connection. A $300 New Development Charge applies.
Learn more about buying an additional service if you need more than one service at this address.
Learn more about buying an additional service if you need more than one service at this address.
Looks like this address has multiple connections.
Message us to find out more about the connection and complete your order.
See nbn Fixed Wireless plans

Great! You can get connected via Cable now

Connection address

Available

Our cable plans are nbn-ready so you can switch easily when the nbn arrives. For updates check the nbn rollout map

Your address needs a new nbn connection. A $300 New Development Charge applies.
Learn more about buying an additional service if you need more than one service at this address.
Learn more about buying an additional service if you need more than one service at this address.
Looks like this address has multiple connections.
Message us to find out more about the connection and complete your order.
See cable plans

Great! You can get connected via ADSL now

Connection address

Available

Our ADSL plans are nbn-ready so you can switch easily when the nbn arrives. For updates check the nbn rollout map

Your address needs a new nbn connection. A $300 New Development Charge applies.
Learn more about buying an additional service if you need more than one service at this address.
Learn more about buying an additional service if you need more than one service at this address.
Looks like this address has multiple connections.
Message us to find out more about the connection and complete your order.
See ADSL plans

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Connection address

Available

You can connect to the Opticomm access network. Please call us on 13 22 00 to find out more and connect.

Your address needs a new nbn connection. A $300 New Development Charge applies.
Learn more about buying an additional service if you need more than one service at this address.
Learn more about buying an additional service if you need more than one service at this address.
Looks like this address has multiple connections.
Message us to find out more about the connection and complete your order.
Call 13 22 00

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Connection address

Available

You can connect to Telstra Velocity. Please call us on 1800 008 994 to find out more and connect.

Your address needs a new nbn connection. A $300 New Development Charge applies.
Learn more about buying an additional service if you need more than one service at this address.
Learn more about buying an additional service if you need more than one service at this address.
Looks like this address has multiple connections.
Message us to find out more about the connection and complete your order.
Call 1800 008 994

Great!

Connection address

Available

You can connect to 5G Wireless Internet.

Your address needs a new nbn connection. A $300 New Development Charge applies.
Learn more about buying an additional service if you need more than one service at this address.
Learn more about buying an additional service if you need more than one service at this address.
Looks like this address has multiple connections.
Message us to find out more about the connection and complete your order.
See 5g plan

Woo-hoo! Your address is nbn-ready.

Connection address

Available

Make the switch now to secure, fast nbn with Telstra. Your fixed phone line is included at no extra cost and you can keep your existing number.

Your address needs a new nbn connection. A $300 New Development Charge applies.
Learn more about buying an additional service if you need more than one service at this address.
Learn more about buying an additional service if you need more than one service at this address.
Looks like this address has multiple connections.
Message us to find out more about the connection and complete your order.
Switch to nbn
Our nbn, ADSL and cable plans are currently unavailable in your area.
However, you may be able to use mobile broadband at your address. Mobile broadband connects you to our mobile network, at home or on the go. If you have any questions, please message us.

Your address


For satellite options, please contact the nbn.
Browse our mobile broadband plans
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Choose your Telstra Upfront unlimited data plan

Our month-to-month plans give you the freedom to cancel at any time, just return your modem if you leave within 24 months.

Presubmit Modal
SubInstall Modal Failure Modal

Why choose Telstra home internet?

Advanced cyber threat protection

Get 24/7 protection from scams and data theft with our industry-leading cyber security measures. 

Telstra Smart modem included

The amazing Telstra Smart Modem 3 is included for use with your new plan at no extra cost. Get used to fast home Wi-Fi. 

For new services. If you leave within 24 months, simply return your modem or pay a $200 non-return fee.

Call our local team

Get the help you need from a range of customer support centres including calling our local team.

Switch to a Telstra home internet plan now

It's super easy and super quick. Just pick your new internet or broadband plan and we'll do the rest.

Choose a plan

Still have questions?
Get the answers you need from our Australian-based phone support team.
Message us or call us on 13 22 00

Telstra Smart Modem. Included for use with your internet plan.

With next-gen Wi-Fi 6 technology it’s perfect for busy family homes:

  • Stream on up to 12 devices at once
  • Up to 60% faster than our previous modem 
  • Stronger signal to more corners of your home
  • Longer battery life for connected devices 
Discover Telstra Smart Modem

Already a Telstra customer?

Use these easy links to upgrade, move or manage your internet.

Change your internet plan

With Telstra you have the flexibility to change your home internet plan as your needs change. 

Change your plan

Move your home internet for $0

Book a standard internet move online for $0 and we can have you connected the day you move in.

Additional charges may apply for non-standard moves. The more notice you give, the more likely we can complete your move on your preferred day.

Start your move

Manage it all with My Telstra

Check your internet speed, pay a bill, redeem an offer, add entertainment and more with My Telstra on your mobile. 

Explore My Telstra

Frequently asked questions

  • We can normally connect your home internet or broadband service in 3 to 6 days after we process your order.

    • We’ll send you a reference number via email so you can track the progress of your order. 
    • We’ll also send your Telstra Smart Modem to you by express delivery in 1-3 days metro, and 3-5 days regional.
    • If your property hasn’t previously been connected to a fixed line access network , a technician may need to come to your address to set it up. Charges may apply.

  • As Australia’s largest internet provider, we have a range of industry-leading cyber security measures to keep you safer online.

    • We monitor our network 24/7 using the latest technologies and security controls to protect your personal information. 
    • We block millions of malicious calls, emails and websites every day. 
    • We’ve added a new layer of security with 2-step verification so you’re protected by more than a password.  
    • And we continuously invest in new security capabilities to help stay ahead of new cyber threats.

  • Yes, with our no-lock-in home internet and broadband plans, you can change internet plans as your needs change. 

  • We don’t charge for standard installations of Telstra internet or broadband services. 

    There may be additional charges for non-standard installations.

  • Yes. If you’re not satisfied with your new internet or broadband service, let us know within 30 days of connecting and you can cancel with no obligations. 

    We’ll refund your first monthly plan fee and any hardware repayment costs.  See our home internet satisfaction guarantee 

Things you need to know

  • Important

    An nbn service can never go faster than the maximum line speed available at your premises, so for FTTN/B/C customers we will confirm your maximum attainable speed after connection and let you know if your line is not able to achieve the maximum speed of your plan. 

    The nbn™ tier figures represent wholesale maximum network speeds during off-peak periods. The nbn™  tier figures and ‘typical busy period speeds’ are not measures of customers’ actual in-premises speeds, which may be slower. Not all customers receive these speeds. In some cases, the nbn™ tier figures and the typical busy period speeds are similar. Find out more about speeds on the nbn network with Telstra

    Plan prices

    Your plan and add-ons may change (including price and inclusions). If you don’t like a change, you can change your plan or cancel your plan or add-ons.  If you cancel, just pay out your device, accessories and services in full, and you will receive a pro-rata refund for your plan charge for the remainder of your month.

    Speed Add-ons

    Typical busy period speeds for the new nbn tiers Superfast and Ultrafast are an estimate only. We do not have sufficient data yet to calculate the typical busy period speed of these add-ons. Actual speeds experienced may be lower due to various factors including in-home setup and wiring, For ordinary personal domestic use. For important information on speeds see nbn key facts sheet (PDF, 81KB)

    Service Availability

    Services not available to all areas or premises.

    Installation

    Standard installation includes self-installation of your modem, eligibility criteria applies. Extra charges apply for non-standard installation of Telstra and NBN Co equipment and for premises in new developments.

    nbn™ New Development Charge

    In areas serviced by nbn co, Telstra may be required to connect services onto the nbn network. If you’re in a new development and not already connected to the nbn network, nbn co may charge $300 to connect your premises to the nbn network. If applicable, we will bill that charge to you. Once you are connected to nbn fibre, you won’t be able to move to our copper network. Extra charges may apply for non-standard or professional install of Telstra or nbn co equipment and for premises in new developments.

    Telstra Smart Modem™

    Mobile backup is available to premises in 4G coverage areas. Check coverage at telstra.com/coverage. Your mobile backup connection is capped at 25Mbps for downloads and 5Mbps for uploads. Actual speeds may be lower due to local conditions and content accessed.

    Medical security alarms, lift phones and fire indicator panels

    If you have alarms such as back-to-base security alarm or medi-alert connected to your home phone service, it’s important you contact your medical or security provider to check if they’re compatible with the service and identify what alternatives are available.

    Kayo offer

    For Telstra Personal customers taking up a new home internet service. Roll onto Kayo Basic standard month-to-month fees after 12 months unless you change or cancel beforehand. Must sign up to Kayo via Telstra Offers Hub. Not compatible with any other Kayo offer or third-party billing platforms.

    If you cancel within 12 months, you will lose the remainder of, and cannot restart, the Kayo offer. Not available on Kayo One. Current Kayo One customers need to upgrade to Kayo Basic first to be eligible for this offer. 

Questions about internet plans?

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Support

More information about internet plans can be found in our Support section.

Go to support

Send us a message

Questions about internet plans? Get in touch and we’ll help you as soon as we can.

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